- Aug 21, 2023
- 4,255
- 1,742
Day 256 Update
The day was pretty calm. Although revenue had not reached the previous peak, the way the operation was running seemed much less disordered than before.
Revenue
• Total: $4,754
• Subscriptions: $1,185
• PPV: $2,811
• Tips: $758
Subscribers
• New subs: 323
• Rebill rate: ~92%
Traffic Sources
• Instagram: ~35%
• Reddit: ~32%
• TikTok: ~27%
• Other: ~6%
Content Posted
• IG Reels: 3
• TikToks: 3
• Reddit posts: 31
• IG Stories: 44
Operations
Chatter took care of most of the conversations and I mainly spent the day examining the workflow, making small adjustments that are responsible for slowing everybody down.
Biggest thing today:
An adequate system ought not to require me to intervene every five minutes.
That might well have been one of the major errors I made earlier on; each time things went wrong I would immediately go in and sort them out myself.
Did someone have a question? I would answer it.
If the revenue has gone down, I'd begin making changes.
Would the conversation turn wrong? Then I'd get involved.
It worked in the case of a small operation, but it's obviously impossible to carry on in that way.
I'm reaching a stage at which the team is able to look after most of these small matters by themselves.
To be honest, that's a pretty big achievement.
Another thing I noticed:
The team aren't in need of additional rules; they just need rules that are clearer.
I always believed that the more instructions you added, the better everything would become; in fact, having an excess of rules only serves to delay people.
We'll keep the significant aspects the same and make the other parts flexible.
With the background consisting of structured content and ordinary human conversation taking place in the foreground.
It appears to work a lot better.
With regard to monetization, I'm placing greater emphasis on ensuring consistency between shifts.
Users can tell when one person speaks in a certain way and another person changes the atmosphere completely.
It may not be enough to complain, but it is enough to make the entire situation seem a bit wrong.
That is why we're sorting it out without changing everything into a huge script.
The traffic remains rather mixed.
Reddit is still attracting a good number of buyers, TikTok is helpful for gaining reach, and Instagram is still carrying out its discovery function.
I'm really all right with that now.
I never need a single platform to take on the entire business.
I prefer having three good sources to relying on a single one and then being ruined if any change occurs.
The slowdown has meanwhile made it simpler to identify useless work.
We were carrying out a number of things simply because that was the way we had always done them.
It caused no harm to revenue at all.
On the contrary, the team has more time to spend on the things that really matter.
That's probably the main lesson from this slower period:
It isn't necessary for you to do more in all cases.
Sometimes you just need to stop doing stupid things.
The figures aren't back to the levels they reached at the peak anymore, but I'm really beginning to care less about that.
I prefer having a business make $4.7k with nothing going wrong to making $7k having to stay at the dashboard the entire day.
That's a lot healthier to be in.
The day was pretty calm. Although revenue had not reached the previous peak, the way the operation was running seemed much less disordered than before.
Revenue
• Total: $4,754
• Subscriptions: $1,185
• PPV: $2,811
• Tips: $758
Subscribers
• New subs: 323
• Rebill rate: ~92%
Traffic Sources
• Instagram: ~35%
• Reddit: ~32%
• TikTok: ~27%
• Other: ~6%
Content Posted
• IG Reels: 3
• TikToks: 3
• Reddit posts: 31
• IG Stories: 44
Operations
Chatter took care of most of the conversations and I mainly spent the day examining the workflow, making small adjustments that are responsible for slowing everybody down.
Biggest thing today:
An adequate system ought not to require me to intervene every five minutes.
That might well have been one of the major errors I made earlier on; each time things went wrong I would immediately go in and sort them out myself.
Did someone have a question? I would answer it.
If the revenue has gone down, I'd begin making changes.
Would the conversation turn wrong? Then I'd get involved.
It worked in the case of a small operation, but it's obviously impossible to carry on in that way.
I'm reaching a stage at which the team is able to look after most of these small matters by themselves.
To be honest, that's a pretty big achievement.
Another thing I noticed:
The team aren't in need of additional rules; they just need rules that are clearer.
I always believed that the more instructions you added, the better everything would become; in fact, having an excess of rules only serves to delay people.
We'll keep the significant aspects the same and make the other parts flexible.
With the background consisting of structured content and ordinary human conversation taking place in the foreground.
It appears to work a lot better.
With regard to monetization, I'm placing greater emphasis on ensuring consistency between shifts.
Users can tell when one person speaks in a certain way and another person changes the atmosphere completely.
It may not be enough to complain, but it is enough to make the entire situation seem a bit wrong.
That is why we're sorting it out without changing everything into a huge script.
The traffic remains rather mixed.
Reddit is still attracting a good number of buyers, TikTok is helpful for gaining reach, and Instagram is still carrying out its discovery function.
I'm really all right with that now.
I never need a single platform to take on the entire business.
I prefer having three good sources to relying on a single one and then being ruined if any change occurs.
The slowdown has meanwhile made it simpler to identify useless work.
We were carrying out a number of things simply because that was the way we had always done them.
It caused no harm to revenue at all.
On the contrary, the team has more time to spend on the things that really matter.
That's probably the main lesson from this slower period:
It isn't necessary for you to do more in all cases.
Sometimes you just need to stop doing stupid things.
The figures aren't back to the levels they reached at the peak anymore, but I'm really beginning to care less about that.
I prefer having a business make $4.7k with nothing going wrong to making $7k having to stay at the dashboard the entire day.
That's a lot healthier to be in.