DR Resolved @Oliver_app vs. @Olivia Charlotte

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Oliver_app

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Username: @Oliver_app

Please create your Dispute title using the format in the description below. @Oliver_app vs. @Olivia Charlotte

Are you the buyer or seller? Buyer

What is the date the incident took place? Feb 4, 2026

What is the name of the accused? @Olivia Charlotte

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/negative-google-review-removal.1790785/#post-20395921 https://www.blackhatworld.com/members/olivia-charlotte.1792882/#about

What product category best describes the product/service involved in your Dispute? SEO Other

What is the USD amount involved in your Dispute? $105

Please describe the reason for submitting a Dispute, in detail.
On the platform, I found a contractor to order reviews for the app. We then contacted him on the platform, I sent the terms of cooperation, which the supplier accepted and began processing our order. We then contacted him on the platform, I sent the terms of cooperation, which the supplier accepted and began processing our order. After the supplier agreed to take on our order, we created a conversation on the Telegram platform to monitor the progress of his work. There we also shared a file with content for publication and transferred a payment of $105 to the contractor's account, that is, the full amount. On February 4, we transferred the full prepayment of $105 to the contractor's account. Then, on February 5, I wrote to the contractor asking if he had started publishing. He didn't respond. On the sixth, I repeated the question. He also didn't get in touch. On February 9, I wrote to the contractor again. I asked what had happened and clarified that if for some reason he couldn't fulfill the order, he should return the money. The contractor didn't get in touch again. Then, on February 12, I wrote to the contractor that he needed a refund because he hadn't fulfilled the order, and if he didn't, I would have to contact support on the platform where we made the deal. The contractor didn't respond again. I also duplicated the message of February 4 and 9 on the platform where we concluded the deal so that the contractor would contact me, but he never responded. Based on the agreement, the total work time should have taken a maximum of seven days. Since the transfer of the payment, significantly more time has passed. Therefore, the deadline for completing the task has expired and the task itself was never completed. Therefore, we ask for help in returning the money from the contractor who does not respond to communication and did not complete his task.

Please detail exactly how you have tried to resolve your issue before now.
We tried to contact the contractor in various ways and asked him to return the money in full. The contractor did not respond to any messages. That is, immediately after the payment was transferred, he disappeared and stopped communicating. He never completed the work.

What kind of outcome are you looking for from this Dispute?
All we need is a full refund of our $105 payment.

Please paste any URLs that point to evidence for your Dispute.
https://ibb.co/xt3PY24F https://ibb.co/bgv6W9pw https://ibb.co/mV3yGWQp https://ibb.co/gMDHNdC3 I'm attaching links to screenshots of the payment transfer for the contractor. A screenshot of his Telegram profile. A screenshot of his message on the platform where he provides his contact information in Telegram. Next, I will attach screenshots of all correspondence with the contractor. Also, during the dialogue, he will indicate his wallet for the transfer.

Please upload any screenshots, videos, or other document files that point to the required evidence.
Снимок экрана 2026-02-19 в 13.31.09.pngСнимок экрана 2026-02-19 в 13.31.14.pngСнимок экрана 2026-02-19 в 13.31.25.pngСнимок экрана 2026-02-17 в 16.24.16.pngСнимок экрана 2026-02-17 в 16.24.08.pngСнимок экрана 2026-02-17 в 16.24.00.pngСнимок экрана 2026-02-17 в 16.23.45.png

Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning.
Yes
 
Last edited by a moderator:
Dispute Request Approved
Information For The Accused
@Olivia Charlotte, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.


The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Information For Everyone
Black Hat World staff members will not contact you outside of BHW at any point regarding your dispute. BHW staff members do not use Telegram, Skype, Discord, Whatsapp, etc under any circumstances. If someone contacts you on any of these third-party platforms claiming to be a staff member, block them immediately.
 
@Olivia Charlotte You've gone past the 24 hour cutoff point to respond to this dispute. If you don't give a response to the accusation made against you within another two hours of this post then you'll be banned.
 
can you pass me the link where i have to responce?
 
Username: @Oliver_app

Please create your Dispute title using the format in the description below. @Oliver_app vs. @Olivia Charlotte

Are you the buyer or seller? Buyer

What is the date the incident took place? Feb 4, 2026

What is the name of the accused? @Olivia Charlotte

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/negative-google-review-removal.1790785/#post-20395921 https://www.blackhatworld.com/members/olivia-charlotte.1792882/#about

What product category best describes the product/service involved in your Dispute? SEO Other

What is the USD amount involved in your Dispute? $105

Please describe the reason for submitting a Dispute, in detail.
On the platform, I found a contractor to order reviews for the app. We then contacted him on the platform, I sent the terms of cooperation, which the supplier accepted and began processing our order. We then contacted him on the platform, I sent the terms of cooperation, which the supplier accepted and began processing our order. After the supplier agreed to take on our order, we created a conversation on the Telegram platform to monitor the progress of his work. There we also shared a file with content for publication and transferred a payment of $105 to the contractor's account, that is, the full amount. On February 4, we transferred the full prepayment of $105 to the contractor's account. Then, on February 5, I wrote to the contractor asking if he had started publishing. He didn't respond. On the sixth, I repeated the question. He also didn't get in touch. On February 9, I wrote to the contractor again. I asked what had happened and clarified that if for some reason he couldn't fulfill the order, he should return the money. The contractor didn't get in touch again. Then, on February 12, I wrote to the contractor that he needed a refund because he hadn't fulfilled the order, and if he didn't, I would have to contact support on the platform where we made the deal. The contractor didn't respond again. I also duplicated the message of February 4 and 9 on the platform where we concluded the deal so that the contractor would contact me, but he never responded. Based on the agreement, the total work time should have taken a maximum of seven days. Since the transfer of the payment, significantly more time has passed. Therefore, the deadline for completing the task has expired and the task itself was never completed. Therefore, we ask for help in returning the money from the contractor who does not respond to communication and did not complete his task.

Please detail exactly how you have tried to resolve your issue before now.
We tried to contact the contractor in various ways and asked him to return the money in full. The contractor did not respond to any messages. That is, immediately after the payment was transferred, he disappeared and stopped communicating. He never completed the work.

What kind of outcome are you looking for from this Dispute?
All we need is a full refund of our $105 payment.

Please paste any URLs that point to evidence for your Dispute.
https://ibb.co/xt3PY24F https://ibb.co/bgv6W9pw https://ibb.co/mV3yGWQp https://ibb.co/gMDHNdC3 I'm attaching links to screenshots of the payment transfer for the contractor. A screenshot of his Telegram profile. A screenshot of his message on the platform where he provides his contact information in Telegram. Next, I will attach screenshots of all correspondence with the contractor. Also, during the dialogue, he will indicate his wallet for the transfer.

Please upload any screenshots, videos, or other document files that point to the required evidence.
View attachment 507391View attachment 507392View attachment 507393View attachment 507394View attachment 507395View attachment 507396View attachment 507397

Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning.
Yes
Hello
why you open the thread

@Oliver_app ??​

dear @SettingSun77

We have a deal that I provide his work, not the payment (refund)​

And I am doing his work, but he doesn't want it, then it's not my problem, and yes I was busy, that's why I am not able to reply to him, but on 12 February I text him and I am doing is work but he is not agree on that he is only asking for refund then what can I do​

And I can also do his work now if he wants​

In 48 hours, he will get his work if I don't deliver, then I will refund​


bhw.png

 
Hello, our order was placed on February 4th. According to our agreement and the scope of work, the maximum completion date was one week. Therefore, you were required to fulfill your obligations by February 11th. We contacted you on February 5th, 6th, 9th, and 12th, but received no response. We also have not received a single review to date. Our time was wasted, and the service was not provided. I would also like to point out that during the time allocated for completing the tasks, you did not report any difficulties with the order or request an extension. In fact, you disappeared completely and have stopped communicating. We are dissatisfied with this type of cooperation and are not seeking further cooperation. We are only interested in a refund, which we demanded from you even before opening the dispute. You failed to meet our demands, so we opened the dispute. Our demands have not changed. We are only interested in a refund, as further cooperation after a breach of contract and ignoring your obligations is impossible.
 
@Olivia Charlotte You haven't completed the work, which you have admitted yourself. @Oliver_app wants a refund. This is pretty much open and shut.

You have 24 hours to issue a full refund. Please post screenshot evidence in this thread when it is completed.
 
@Olivia Charlotte You haven't completed the work, which you have admitted yourself. @Oliver_app wants a refund. This is pretty much open and shut.

You have 24 hours to issue a full refund. Please post screenshot evidence in this thread when it is completed.
Hello
DEAR @SettingSun77
But sir i am doing his work, but he doesn't want it, and also sir i apologise for being late
 
You have until 14:30 London time tomorrow to send a full refund.
Hello
ok sir i will send a refund, but I have one request: please give me 36 hours to send a full refund. Please accept my request and send me the wallet address
Please, sir, accept my request
 
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