DR Resolved @INCC vs @ttshe4ka

[INCC]

Username: INCC

Please create your Dispute title using the format in the description below. @INCC vs @ttshe4ka

Are you the buyer or seller? Buyer

What is the date the incident took place? Nov 26, 2025

What is the name of the accused? @ttshe4ka

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/s...witter-fb-instagram-telegram-tik-tok.1328681/

What product category best describes the product/service involved in your Dispute? SMM purchase

What is the USD amount involved in your Dispute? $323.75

Please describe the reason for submitting a Dispute, in detail.
I bought non-drop Telegram followers, but they've been dropping ever since. When asked for a refund for the services they failed to provide, the seller first refused, told me there can't be refunds once the money is transferred in, then came up with a nonsense story that their payment gateway has a 365-day lock on funds, and eventually changed the Telegram service descriptions to give the impression that I was aware that these followers are not permanent. Thankfully, having the experience, I managed to take all the screens before the seller changed the descriptions. The seller finally told me they will agree to a $139 refund and deducted some bonus feed from my account. I disagree with this as the service wasn't delivered as advertised, and they got caught creating false evidence, so even when given the chance to make things right, they decided to double down and present the situation as something it isn't.

Not all the followers I have bought have dropped, but a huge amount of them have and they keep dropping further each day so I need a full refund on this as the Telegram followers they sell are not non-drop - they are dropping within 30 days or maybe a bit more, but they are not what or how they are advertised, and that is the main issue here. I am not going to pay them hundreds of dollars every month to keep my follower count stable.

I have included screens as evidence of how the service was first sold as "Non-Drop", and when the issues arose, the service description was suddenly changed to "Non-Drop 30 Days" so they knew well what they were doing and are trying to maximize the situation to their own benefit, and admit no wrongdoing.

I want to point out that I wanted to avoid this dispute as much as possible. I offered the seller to make things right by delivering the followers again(which did not materialize) and then giving me a partial refund of my remaining balance of $204, and we would have parted our ways, which was also denied and they deducted $65 from my account, claiming it was bonus money. I want back what I deposited into their platform for followers.

I made $350 total in 2 deposits, and I need a refund of $323.75 (I did buy some Telegram views for $27, so it can't be a full refund of $350)

Please detail exactly how you have tried to resolve your issue before now.
I have contacted the seller via their ticketing system inside their SMM panel and asked for clarification on why or how the non-drop telegram followers suddenly started to drop. Getting nowhere with that, I then asked my remaining balance to be withdrawn (they denied this). They eventually offered a partial refund, which isn't even 50% of what I deposited into their platform.

What kind of outcome are you looking for from this Dispute?
A refund of $323.75

Please paste any URLs that point to evidence for your Dispute.
https://i.imgur.com/obgocNq.png

Please upload any screenshots, videos, or other document files that point to the required evidence.


Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes

 

[PetraAnn]

Dispute Request Approved​

Information For The Accused
@ttshe4ka you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Information For Everyone
Black Hat World staff members will not contact you outside of BHW at any point regarding your dispute. BHW staff members do not use Telegram, Skype, Discord, Whatsapp, etc under any circumstances. If someone contacts you on any of these third-party platforms claiming to be a staff member, block them immediately.

 

[ttshe4ka]

Good evening ️

1. You have chosen a service with a 30-day guarantee. We will place orders on October 17 and November 4, 2025. The warranty is indicated on both of your screenshots. Both in the description and in the title of the service. 30G = 30 days guarantee, No Refill. Nobody changed anything after your order. This was how it was originally, and remains so now. We don't even need to attach our screenshots. Everything is visible in your screenshots - the same warning about the warranty period (30G, No Refill)

2. The service was provided efficiently and in full. We have not received any requests or complaints from you after completing the order. Everything was fine. You contacted us only after the warranty period had already expired - December 8, 2025

3. You have replenished your balance by $350. Of this, $210.5 was spent on various services. Now on your account is $139.5. This money is always yours, and only you can decide what to do with it. Make a withdrawal of funds (USDT ERC20), or order services on the website

 

[INCC]

1. The service descriptions have been changed. You can clearly see how the service description didn't have part of the text before.


Before: Non Drop



After my complaint: Non Drop 30 days




2. Now, when you say that you had marked a single letter there (G), which should mean guaranteed, that your clients need to decipher that? There is plenty of room to write down the service details. Just like you wrote out that the service is Non Drop in the beginning... you did not do that, of course, deliberately to confuse your clients.

When it comes about the little note there "No Refill" then I didn't even think that this applies to this specific order, because why would I need a refill if the order is marked as a Non Drop to begin with? It could be a template for your SMM panel services.

You deliberately create service descriptions that, on one hand, would allow you to offer services you don't deliver while at the same time give you an exit when someone complains.

The service clearly states Non Drop, and this is why it was bought. I wouldn't pay you knowing that you'd charge me hundreds of dollars every month so I could keep my follower count stable... because this is how it literally is right now if those followers only stick for 30 days.

The fact is, you went and modified the service description after I complained. This is proven with the screens I provided.


3. I deposited $350 into your platform. I used 2 services of yours. Telegram views and Telegram followers. I paid $27 for the views. I want you to return $323 for the followers and my unused funds.

 

[ttshe4ka]

Good morning ️

1. The service has not changed, it is always the same, with all the warranty information. The two words ''30 days'' are just an explanation of what is always written in the description and the name of the service: 30G - 30 days guarantee, No Refill. These are the parameters and capabilities of the service itself. Nobody hides them, but on the contrary, they are duplicated in both the name and description. We ask you to refrain from such statements and false accusations of deliberately misleading our clients. This is exactly the traffic that you chose in your order

2. Everything is indicated correctly: non-drop with a 30-day guarantee, without the possibility of automatic replenishment of the order. We're sorry this caused confusion for you. But our system is similar to all other SMM panels. And the format of the name and description of services is generally accepted everywhere. For regular customers it is clear and convenient. This has been the case for many years

3. The type of traffic you have chosen does not have a lifetime guarantee, it is a different type of traffic. Your orders were placed on October 17 and November 4, 2025. And you contacted us only on December 8, 2025. Upon expiration of the stated warranty period. On the service you choose, it is limited to 30 days. None We did not receive any complaints or requests from you during the warranty period

4. You have already spent $210.5. Various services were purchased with this money. And they were all completed in full, according to their parameters, with a clear warranty period, as these services always work. There is currently $139.5 available in your account. If you want to close your account on our website and issue a withdrawal of funds, please send us the USDT ERC20 details ‍

 

[INCC]

1. The service has not changed, it is always the same, with all the warranty information. The two words ''30 days'' are just an explanation of what is always written in the description and the name of the service: 30G - 30 days guarantee, No Refill. These are the parameters and capabilities of the service itself. Nobody hides them, but on the contrary, they are duplicated in both the name and description. We ask you to refrain from such statements and false accusations of deliberately misleading our clients. This is exactly the traffic that you chose in your order

Oh so you are saying I edited the photos to look like that?

3. The type of traffic you have chosen does not have a lifetime guarantee, it is a different type of traffic.

I do not expect a lifetime guarantee. Common sense applies. I do expect the followers to stick for a while when I pay hundreds of dollars to you, especially when the order is marked as non-drop.

 

[PetraAnn]

@ttshe4ka we agree with @INCC that the description was changed afterwards. One can easily go back and see what it used to be and it matches the screen shots. So lets please stop and do the refund for INCC not getting delivered what he purchased.

 

[ttshe4ka]

@INCC — No, we do not in any way accuse you of false information. We are only saying that most likely you did not correctly understand the parameters of the service you chose. We are really very sorry that this happened

All services on the site are different. We have inexpensive traffic with a 30-day guarantee (what you chose). There is traffic with a 120-day guarantee. And also a lifetime warranty. These are all completely different traffic. It is of different quality, with different parameters and execution speed. All this is specifically indicated in the name and description of the services. Each client voluntarily chooses what he needs

See for yourself, you first place an order for one type of traffic, and then, after the warranty period has ended, you return to us and demand completely different conditions. This is very strange, in almost 5 years of working for BHW, this is the first time such a misunderstanding has happened to us. Probably, then you should have initially chosen a different type of traffic (of higher quality). Or at least consult first with us so as not to get into such a situation. We are always open to dialogue and are ready to help you choose the traffic you need and answer additional questions

We are ready to provide you with a discount and individual conditions for higher quality traffic. But if you intend to close your account and withdraw the balance of $139.5, then please send us the USDT ERC20 details

@PetraAnn — Sorry, we do not agree with this statement. The service has not been changed. She was as she was then, as she is now. Both the title and description. Always the same. Both then and now a guarantee of 30 days (30G) was indicated - these are the parameters of the selected service. This can be seen both in our screenshots and in the client’s screenshots. The two words ‘’30 days’’ are just an additional explanation for what has always been the case

 

[INCC]

@INCC — No, we do not in any way accuse you of false information.

@PetraAnn — Sorry, we do not agree with this statement. The service has not been changed.

You are contradicting yourself.

You do not accuse me of false information but are saying that the service description has not been changed either... which one is it then, because the screens clearly prove you changed them.

-----------------------------------------------------

See for yourself, you first place an order for one type of traffic, and then, after the warranty period has ended, you return to us and demand completely different conditions.

I do not demand anything else besides the Non Drop service that was offered to me. I require nothing else than Non Drop Telegram followers, which you advertised but failed to deliver.

All this is specifically indicated in the name and description of the services. Each client voluntarily chooses what he needs

No. What it isn't is specifically indicated.

These descriptions are deliberately created to confuse and trap your customers while providing an opportunity to you to refuse refunds if complaints pile in. You do not write proper service terms, you change them at will and you use single letters to describe core functionality of the service while keeping the most crucial information from your clients, information such as the service drops fast.

There are other examples I could pick from your website.

TikTok followers. Advertised as Non Drop again... in the title you offer refills, in the order description you offer no refills. So whichever way suits you, you can play multiple hands at the same time and back out when it fits:









I want a full refund of $323.75

My USDT ERC20 wallet will be sent to you via DM in BHW and once the refund arrives I will post here.

 

[PetraAnn]

@ttshe4ka please refund INCC. You're welcome to be disappointed or disagree with the finding against you, but we agree with the evidence provided. Please give the refund, as requested, and then we'd advise bringing the descriptions (and refund policy) up to speed in order to avoid confusion with future customers.

We need to see some sort of action on this within the next 24 hours.

 

[ttshe4ka]

1. @PetraAnn — client ordering a service with a clear name and description



• Service name:
Telegram Channel/Group Members | 50K/Day | Non-Drop |FAST| G30

• Description of service:
Start: Instant
Speed: 50K/Day
Drop: Non drop (30G)
Guarantee: No Refill

G30 — Warranty clearly stated. If the client could not understand what G30 and No Refill are, this does not relieve him of responsibility for making a decision to order. The client did not even want to ask and consult technical support. There are no contradictions, and there is not even confusion either. Guarantee parameter G30 is repeated twice at the time of ordering the selected service (description in the name)

2. Conclusion to end the dispute:
Of course we will process the withdrawal of funds — 139.5$. There are no problems here. All money spent in our service is carried out according to the description, parameters and warranty period

 

[PetraAnn]

1. @PetraAnn — client ordering a service with a clear name and description

View attachment 493980

• Service name:
Telegram Channel/Group Members | 50K/Day | Non-Drop |FAST| G30

• Description of service:
Start: Instant
Speed: 50K/Day
Drop: Non drop (30G)
Guarantee: No Refill

G30 — Warranty clearly stated. If the client could not understand what G30 and No Refill are, this does not relieve him of responsibility for making a decision to order. The client did not even want to ask and consult technical support. There are no contradictions, and there is not even confusion either. Guarantee parameter G30 is repeated twice at the time of ordering the selected service (description in the name)

2. Conclusion to end the dispute:
Of course we will process the withdrawal of funds — 139.5$. There are no problems here. All money spent in our service is carried out according to the description, parameters and warranty period

No. Your customer didn't get what he originally paid for. This would only hold up if he had made his purchase under the new terms which he clearly didn't. Please refund your client for the full $323.75. This is the last time we're asking before resolving this Dispute in the OP's favor.

 

[ttshe4ka]

Your customer didn't get what he originally paid for

1. The service was performed efficiently, in full, within the stated time frame, and fully complied with its parameters (type of traffic and warranty period). This can be seen in the statistics of his TG channel. The client does not deny this

This would only hold up if he had made his purchase under the new terms which he clearly didn't

2. We are not talking about new conditions now. We are talking about the parameters of the service that the client ordered. With a 30 day guarantee

Please refund your client for the full $323.75

3. The client now has $139.5 in his account. We are ready to issue a refund only for these funds. The rest of the amount has already been spent by the client on various services

This is the last time we're asking before resolving this Dispute in the OP's favor

4. Once again: the client placed an order for a service with a 30-day guarantee. The order was completed in accordance with the guarantee and service parameters. The service was provided honestly

 

[PetraAnn]

Dispute Summary​

The accused has been permanently banned from Black Hat World for failing to resolve this dispute.

The dispute thread will remain live and is now open to commentary as rule 4 is no longer enforced in this thread.

Thread Open For Commentary​

 

[lucky.sparks]

1. you should listen
2. when admin tells what you need to do
3. to keep yourself from getting banned

 

[INCC]

Thanks for resolving this @PetraAnn

I don't think anyone preferred this outcome, but the seller was stubborn, refusing to compromise, and they did alter the descriptions. This is not a small seller, so they could easily return the funds, but decided not to. It was their way or the highway.

@PetraAnn Their sales thread is still open, their Jr.VIP is still not stripped.

 

[Deleted member 731332]

Just jokes

 

[PetraAnn]

@PetraAnn Their sales thread is still open, their Jr.VIP is still not stripped.

There's a bit of a process that goes into downgrading banned upgraded members. And, with disputes, there's always a slim chance that we can still get them to do whatever they needed to in order to resolve the disputes.

 

[INCC]

There's a bit of a process that goes into downgrading banned upgraded members. And, with disputes, there's always a slim chance that we can still get them to do whatever they needed to in order to resolve the disputes.

Understandable. I was also hopeful that they would come to their senses, but to give you an update, after they got banned here, I sent them a message on Tuesday via their SMM panel support system:



They decided not to respond to me at all. Instead, they removed all funds from my account, and there's now a negative balance instead. Normally, they respond fast, but they have decided to put this issue in bed with the funds removal and ghosting... so most likely they have decided not to return.

 

[PetraAnn]

Understandable. I was also hopeful that they would come to their senses, but to give you an update, after they got banned here, I sent them a message on Tuesday via their SMM panel support system:

View attachment 494348

They decided not to respond to me at all. Instead, they removed all funds from my account, and there's now a negative balance instead. Normally, they respond fast, but they have decided to put this issue in bed with the funds removal and ghosting... so most likely they have decided not to return.

Thanks unfortunate, but thanks for the update.