i dont know & Meta Support also what to do with the Error Code #3910001

[Abdulrahmankzz]

here is the story
my new ad acc with verified Business Portfolio i added and verify payment method then i added 25$ as funds in the ad account
i am trying to run small ad with 5$ per day and it shows me this error Code:

Account Restriction. Please try again later: We're facing some trouble with your account. Please try again later. (#3910001)
I contacted meta support and still ongoing but they seem they don't know exactly where the issue stems from they asked for a lot of information and still not resolved
anyone can guide me through this from your experience
thanks in adv

 

[Abdulrahmankzz]

any tips !!

 

[chewyzie]

here is the story
my new ad acc with verified Business Portfolio i added and verify payment method then i added 25$ as funds in the ad account
i am trying to run small ad with 5$ per day and it shows me this error Code:

Account Restriction. Please try again later: We're facing some trouble with your account. Please try again later. (#3910001)
I contacted meta support and still ongoing but they seem they don't know exactly where the issue stems from they asked for a lot of information and still not resolved
anyone can guide me through this from your experience
thanks in adv

This is usually an automated trust restriction on a brand new ad account, not something you did wrong. Adding a business, payment method and funds all at once often triggers it. Best move is to stop changing things and let the account age for a few days.

 

[Erorist]

Sometimes the system just needs time to cool off. Leaving the account untouched for a bit and then starting with very light activity has worked better for me than pushing support back and forth.

 

[aspanve loss]

Another way to approach it is to run minimal test ads with the lowest budget possible after waiting a few days. Make sure all account info matches your business documents exactly this helps reduce automated flags while meta gradually recognizes the account as legitimate.

 

[Abdulrahmankzz]

thank you all guys for help

 

[LUMINOUS AGENCY]

Error #3910001 usually appears when Meta detects something unusual with a new ad account, payment method, or spending pattern.

 

[Abdulrahmankzz]

Error #3910001 usually appears when Meta detects something unusual with a new ad account, payment method, or spending pattern.

what you suggest me to do ? please

 

[Media Seller Proo]

This usually happens with new accounts or fresh funding; Meta’s system flags it for verification. Keep working with support, ensure all business info is complete, and sometimes waiting 24–48h after adding funds helps.