My via is having problem enabling 2fa. Can you help me?

[Baby boo]

I tried my best to turn on 2fa again and again but still no result. The process I did was go to settings and privacy -> Personal information -> Password and security -> 2-factor authentication. I don't know if I did the wrong process but I clicked on it and it rotated and the result didn't show up. Anyone who knows please help me

 

[Jason Starkey]

I tried my best to turn on 2fa again and again but still no result. The process I did was go to settings and privacy -> Personal information -> Password and security -> 2-factor authentication. I don't know if I did the wrong process but I clicked on it and it rotated and the result didn't show up. Anyone who knows please help me

Try another browser/device first, then if it is still not working you can try to contact support for additional troubleshooting as a last resort. Good luck!

 

[nailauk]

Sounds frustrating. The steps you followed look correct, so it might be a bug or account-specific issue. Sometimes clearing cache or trying from another device/browser helps. If not, contacting support could be the safest option.

 

[Angel Han]

Just try logging in on another device, using an incognito tab, or switching to the Google Authenticator app. If it keeps spinning, it's a system error, wait and turn it back on.

 

[Nigel Moran]

Check if your VIA account has a verified phone/email and sync your authenticator app’s time, then retry enabling 2FA.

 

[Luca Marketing Agency]

Have you tried using another device?

 

[pokpok86]

Try clearing your cache or using a different browser or device. If that doesn’t work, contacting support usually does the trick.

 

[Nova Agency]

It may be a system error. Try changing your browser or enabling 2FA on the app. If it still doesn't work, report the problem to Facebook.

 

[RapidWorkers]

I tried my best to turn on 2fa again and again but still no result. The process I did was go to settings and privacy -> Personal information -> Password and security -> 2-factor authentication. I don't know if I did the wrong process but I clicked on it and it rotated and the result didn't show up. Anyone who knows please help me

It’s likely a glitch so try updating the app or using another device to enable two factor authentication