Account error, payment not accepted

[Johnathan Kitz]

I also have an account that encountered a similar situation, and I still haven’t found a solution. If you find one, please let me know. Thank you!

 

[Luca Marketing Agency]

if that doesn't work then i think you should try with another account

 

[milo123123]

You can try contacting support to pay the debt and continue running ads.

 

[Las Vegas]

Can you describe the situation to me clearly? that even though you try to pay with a lot of money in the card, the account still cannot pay successfully, right?

yeah account is almost frozen, cant pay or do anything else

 

[Las Vegas]

if that doesn't work then i think you should try with another account

I thought about this too, but the new account is not as effective as the old one.

 

[Mikenco Media Agency]

try adding a new payment method in support, if it doesn't work then you should use a new account

 

[Ana Agency Marketing]

I see you asked a few days ago, can you update the situation? Can you add a payment card to this account? Sometimes Facebook can have an error adding a payment card. Wait a moment and try again.

 

[Jenny 15]

yeah account is almost frozen, cant pay or do anything else

you should try adding a card from another country, i did that and it worked

 

[Las Vegas]

Thanks for sharing, yesterday fb automatically cleared my balance.

 

[Genus Agency]

Why don't you try paying with a small bill first, add another payment card in the support section and leave it as default

 

[Kingkong Agency]

I asked fb but got a general answer, this is my account that has been broken for almost a month and I can't find a way to fix it, I can't pay and can't add a new payment method, what should I do?

View attachment 444391

You can try changing your ID or changing your new bank card. This error has happened a lot recently. Try updating all the methods. If it doesn't work, you can put it in a new advertising account.

 

[Fallon Desi1]

I asked fb but got a general answer, this is my account that has been broken for almost a month and I can't find a way to fix it, I can't pay and can't add a new payment method, what should I do?

View attachment 444391

Your account just need payment will be approved by facebook .

 

[evebeatot]

I see this phenomenon happening a lot recently, I don't know how to fix it.

 

[GLOBAL AGENCY]

Try paying by subtracting the decimal part of the balance, for example here it is $51.

 

[Karena_one]

Please try adding a new payment method or changing your bank card to check if it works or not. This error has been happening a lot recently.

 

[Chanlie]

If you have tried all the methods and they do not work, you can contact Facebook support to see if it can be resolved.

 

[chanzchanni]

If already added a new card but the error continues to occur for such a long time, I think you should use a different account instead

 

[Daria 12]

You should try adding a new payment method in support, Relaunch on a new account

 

[Apex Gamble Ads]

I asked fb but got a general answer, this is my account that has been broken for almost a month and I can't find a way to fix it, I can't pay and can't add a new payment method, what should I do?

View attachment 444391

personal account have been erroing

 

[Skyline MKT]

You can change the payment method as well as the old campaign new item It seems like waiting too long without solving you can open a new account box and update your information and assets to launch the campaign