Problem with zontu

BT69

BANNED
Joined
Sep 23, 2024
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I sent Zontu money via bitcoin over a month ago. They claim they never got the money.

I sent them screen captures to prove that I paid just like they asked me.

I confirmed the address that it was sent to.

I spoke to the wallet’s support and they assure me it went through.

I’m lucky that I didn’t make a big buy. When you can't trust someone with a small buy then you shouldn't trust them with a big one.
 
I sent Zontu money via bitcoin over a month ago. They claim they never got the money.

I sent them screen captures to prove that I paid just like they asked me.

I confirmed the address that it was sent to.

I spoke to the wallet’s support and they assure me it went through.

I’m lucky that I didn’t make a big buy. When you can't trust someone with a small buy then you shouldn't trust them with a big one.
I sent Zontu money via bitcoin over a month ago. They claim they never got the money.

I sent them screen captures to prove that I paid just like they asked me.

I confirmed the address that it was sent to.

I spoke to the wallet’s support and they assure me it went through.

I’m lucky that I didn’t make a big buy. When you can't trust someone with a small buy then you shouldn't trust them with a big one.
Hi Anni, I am sorry about your experience, it's so unfortunate that this happened. But to be honest with you we didn't receive the $10 BTC you claimed to have sent , this has been our emphasis during conversations with you on live chat.

If you remember, we went extra mile by showing you our bitcoin wallet transactions and you confirmed that we didn't receive it. ( We don't normally do this)

The fact is that the payment is hanging somewhere because you use lower fee to send. As at the time of the transaction, BTC fee was about $7 but you confirmed to use $0.20 or thereabout. I believe this is the reason why it's hanging.

We have no reason whatsoever not to activate your membership if we had received the payment, and we can guarantee you that if we receive the payment today, your membership will be activated in minutes.

Sorry for any inconvenience this might have caused.
 
I sent several transactions that evening. All of them were done using the lower fee to send... All of them went through.

I contacted my wallet's support and they assured me all was good on their end and that your payment should have gone through by now.

Therefore my side of the situation is all in order... I have no clue what's happening on yours.

As I said... Small buys until trust is established.
So enjoy the $10 because I know in many poor nations that's a lot of money. I hope it the money helps you out if that's the case.

But for me, it's not worth aruging for. It was always the principle of the situation more than the money.
 
I have been looking through this site by interacting views with each other is this good for SEO
 
I sent several transactions that evening. All of them were done using the lower fee to send... All of them went through.

I contacted my wallet's support and they assured me all was good on their end and that your payment should have gone through by now.

Therefore my side of the situation is all in order... I have no clue what's happening on yours.

As I said... Small buys until trust is established.
So enjoy the $10 because I know in many poor nations that's a lot of money. I hope it the money helps you out if that's the case.

But for me, it's not worth aruging for. It was always the principle of the situation more than the money.
Hi Anni, we are being honest here, we didn't receive the $10 BTC and you shouldn't take our word for it, you can track the payment yourself using BTC Explorer, with that you ll be able to know if it went though to our BTC address.

Afterall, we periodically give Premium and Elite membership to users for free, so why are we not going to approve that membership if we truly receive the payment.

I ll also like to inform you that we are currently giving free Premium and Elite membership to our users, and I have asked the management to include your name to the list. So your pending credit purchase have been approved.

I hope this will resolve the issue and allow you to drive more traffic to your sites.
 
I ll also like to inform you that we are currently giving free Premium and Elite membership to our users, and I have asked the management to include your name to the list. So your pending credit purchase have been approved.

I hope this will resolve the issue and allow you to drive more traffic to your sites.

Thank you!
 
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