(Resolved) Dispute Against Offshore Hosting Provider @hostcay

[AutomationIsKey]

This is a Dispute against @hostcay for unrightfully banning my account, and refusing a $23.47 refund.

Alright, so I see this is going to go in a direction of spreading lies, and bullshit so I guess I will solve this here and I respectfully ask for the logs, and data to be sent to the admins involved in this thread.

I was searching for a offshore host for my small term project, I began working on the development of the main websites function (this would simply take data from the YouTube API -> and publish it via a WordPress post) I won't include the whole function here publically, but if an admin wants it, I'll include it. Upon sending my first post live (Literally switching from draft, to publish) my entire server went offline. Being confused, I open a ticket and ask the following questions.

I published my official review of their service in their BST and upon doing so, my account was immediately terminated.
Screenshots of my support ticket chat before my account was terminated. (claiming ILLEGAL activities)


The time of my account being terminated was minutes after I published my review in their BST stating this:



I didn't even want a refund, I was gonna let the service play out and see how it went, but now due to your absolute incompentence I am asking for my money to be refunded, or you prove RIGHTFULLY that I commited "Illegal Activities"

 

[BassTrackerBoats]

Dispute Request Approved​

Information For The Accused
@hostcay - you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

 

[hostcay]

Sent refund screenshot via PM

 

[AutomationIsKey]

View attachment 339440

Thank you.

 

[BassTrackerBoats]

Sent refund screenshot via PM

It never happened if it is not in public.

Why you are being so obtuse about this I have no clue as you could have made this all go away but you wanted to annoy the other party.

You annoyed me also.

 

[hostcay]

It never happened if it is not in public.

Why you are being so obtuse about this I have no clue as you could have made this all go away but you wanted to annoy the other party.

You annoyed me also.

I’ve already explained to you via PM why I am annoyed. Getting complaints via ticket due to his actions. I’ve already provided screenshot but removed it due to personal details of OP and thought was better to send it via PM. Here it is again:

 

[BassTrackerBoats]

I’ve already explained to you via PM why I am annoyed. Getting complaints via ticket due to his actions. I’ve already provided screenshot but removed it due to personal details of OP and thought was better to send it via PM. Here it is again:

And PMs do not count in a dispute.

Being annoyed is fine; acting on that in business is not.

So, you have annoyed the buyer and the mediator.

Is there anyone else you want to annoy as it relates to you not providing proof of the refund in a timely manner?

 

[hostcay]

And PMs do not count in a dispute.

Being annoyed is fine; acting on that in business is not.

So, you have annoyed the buyer and the mediator.

Is there anyone else you want to annoy as it relates to you not providing proof of the refund in a timely manner?

I did provide proof in a timely manner, I’m not understanding, the dispute was opened minutes ago and I’ve sent a screenshot via reply if you can see it? I’ve first removed it because it contained personal details publicly which you’ve then told me it must be shown publicly on here so I’ve shared it again with details removed. I’m not looking to annoy anyone but to resolve my services so others aren’t affected.

 

[AutomationIsKey]

I’ve already explained to you via PM why I am annoyed. Getting complaints via ticket due to his actions. I’ve already provided screenshot but removed it due to personal details of OP and thought was better to send it via PM. Here it is again:

Why do you have the incecent need to deflect accountability through lies? So much for a hosting provider that focuses on free speech huh? There's a reason you're not dropping the logs, and deflecting from the original claim. You saw a bad review, and got your feelings hurt, so you used any excuse you could to terminate my account.

You're making a claim that I single handedly, while creating a post on WordPress crashed a whole shared server box. You and I both know, this is an outrageous claim.. the money means nothing to me, but if you did this to me, imagine how'd you'd treat someone else. This is the most awful business practice I've experienced from a hosting provider in years.

 

[BassTrackerBoats]

I’m not looking to annoy anyone but to resolve my services so others aren’t affected.

No sense lying, you specifically told me you wanted to annoy them.

That is not a good look for a provider here.