Service Quality: The quality of the product or service that I receive is what you should expect, or better. If you feel that the quality of the service has dropped significantly, please let us know via the report button.
Disputes: If you do not receive a product or service as advertised, or at all in the event of a dispute, do not be afraid of a "no refunds" refund policy as you are allowed to request a refund through the shit list process. For more information and to see whether or not your dispute qualifies, refer to the https://www.blackhatworld.com/seo/shitlist-rules-and-procedure.499995/.
Review Copies: Per the marketplace rules, if a seller does not offer trials or review copies, please do not request them in the sales thread, otherwise your post will be removed and further action may be taken.
We have tried many different options and it's not as easy as you think. I will send you a private DM. Sorry for the delay. We weren't getting alerts about new posts on BHW for some reason.
The seller reached out to me and cleared out the issues we had and I am happy with how they handled this as often people don't care to meet you in the middle but these guys did so I am satisfied with the outcome.
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