Mobilehop.com US 5G Mobile Proxies

[jeetu0149]

I want a discount

 

[Anton090823]

People want the discount for scam
That is strange
I payed for 1 month get no proxy (no connection for 1+ week already) and I need to pay again to get
And here they even answer like are ok!

 

[mobilehop]

I want a discount

DM Sent with coupon code

I want a discount

DM Sent with coupon code

 

[mobilehop]

Just to inform everyone here are our hours of support for different tiers. All times posted are Pacific Time (GMT -7)

Monday through Saturday morning someone’s on site 24 hours of the day, always tier 2 and tier 3 available.

From Saturday 6AM to Monday 6AM is when we have tier 1 support only.

Just remember Tier 1 only has access to certain aspects and can't always help you fully but be patient as someone will always help you and even if it means we give you extra time to use the service we will.

 

[900mb]

I just filled Paypal chargeback claim that's how much I love your support and the way you treat customers you speak about *giving free time* when I could not use my sub 4 days out of 7 "REASON: MY ISP =))))))))" level up you proxy game and support cuz probably you don't ask this thing yself *Why would someone speak with the support in the 1st place if they are pleased with how it goes?* LOGIC: they wont talk with support, look at Multilogin as an example OUTSTANDING SUPPORT

 

[900mb]

People want the discount for scam
That is strange
I payed for 1 month get no proxy (no connection for 1+ week already) and I need to pay again to get
And here they even answer like are ok!

ANY ADMIN ON THIS!? THERE ARE TENS of this in this thread, It looks like the BHW marketplace became smth that if you pay the fee you can basically do WHATEVER you want. @BassTrackerBoats @BHW Advertising @davids355

 

[davids355]

ANY ADMIN ON THIS!? THERE ARE TENS of this in this thread, It looks like the BHW marketplace became smth that if you pay the fee you can basically do WHATEVER you want. @BassTrackerBoats @BHW Advertising @davids355

If you have not been provided the service for which you have paid, please follow our dispute resolution procedure. You can find details here-

https://www.blackhatworld.com/seo/dispute-resolution-rules-procedures.1246633/
@mobilehop you do seem to have quite a few unhappy customers in your BST. I would request that you deal with any outstanding issues and make sure it is clear what you are providing so as to avoid so many unhappy customers.

 

[mobilehop]

If you have not been provided the service for which you have paid, please follow our dispute resolution procedure. You can find details here-

https://www.blackhatworld.com/seo/dispute-resolution-rules-procedures.1246633/
@mobilehop you do seem to have quite a few unhappy customers in your BST. I would request that you deal with any outstanding issues and make sure it is clear what you are providing so as to avoid so many unhappy customers.

David,
That's for reaching out. If you (or other users) read above we did admit that we had some growing pains and were experiencing some issues. We also had some carrier issues with AT&T that were affecting a small segement of users. We have engineers on site almost 24 hours a day to handle any problems. We can't do tech support over BHW as we can't give access to all the engineers and tier 1 support because that would cause issues.

To everyone else who is having issues, we get it, you should never have to reach out to support if the service is working. And we are doing our best to keep everyone online, we have retired lots of older gear and replaced it with new hardware. We are doing everything in our power to keep up with demand and keep everyone happy.

 

[npokemon]

I want a discount

 

[900mb]

David,
That's for reaching out. If you (or other users) read above we did admit that we had some growing pains and were experiencing some issues. We also had some carrier issues with AT&T that were affecting a small segement of users. We have engineers on site almost 24 hours a day to handle any problems. We can't do tech support over BHW as we can't give access to all the engineers and tier 1 support because that would cause issues.

To everyone else who is having issues, we get it, you should never have to reach out to support if the service is working. And we are doing our best to keep everyone online, we have retired lots of older gear and replaced it with new hardware. We are doing everything in our power to keep up with demand and keep everyone happy.

1st of all *growing pains* Idk what that is. You're simply taking the money and the customer CAN"T use proxies from ANY of your centers, cut off this *small segment of users* is ALL USERS. None asked you to do tech support over BHW but you simply decided you write a text that makes 0 sense to the issues explained not by me but other customers. I truly suggest you in looking for another payment processor besides Paypal as I am having an entire case where I added as proof what Laurance and other support guys answered me.


Please use a proper translator when you write these materials cuz it looks like some AI had to do a reply as it does not bound to the previous things being discussed here.

This is a joke fr'
*We are doing everything in our power to keep up with demand and keep everyone happy.*
Good clone proxyguys.com/mobilehop.com 1:1 wallets where payment is forwarded, same proxy location, same pricing taking into consideration the discount. I know I know.. different entity )

 

[mobilehop]

1st of all *growing pains* Idk what that is. You're simply taking the money and the customer CAN"T use proxies from ANY of your centers, cut off this *small segment of users* is ALL USERS. None asked you to do tech support over BHW but you simply decided you write a text that makes 0 sense to the issues explained not by me but other customers. I truly suggest you in looking for another payment processor besides Paypal as I am having an entire case where I added as proof what Laurance and other support guys answered me.


Please use a proper translator when you write these materials cuz it looks like some AI had to do a reply as it does not bound to the previous things being discussed here.

This is a joke fr'
*We are doing everything in our power to keep up with demand and keep everyone happy.*
Good clone proxyguys.com/mobilehop.com 1:1 wallets where payment is forwarded, same proxy location, same pricing taking into consideration the discount. I know I know.. different entity )

I'm not sure what you're trying to prove here.

Growing Pains in business = increased growth of your service and your servers/staff can't handle it all at the same time
Which means on our side: hiring more staff (which includes support, developers and engineers), ordering more hardware, and working with vendors to get more bandwidth, etc.

You are 1 user of 1000's we service. As I re-read through BHW thread I see like maybe 3-4 users all saying the same thing. During a time period in Mid July/Early August we did experience issues with modems/carriers/services and yes people had to contact our support to get modems reset or other issues. But the good news about MobileHop is we have 1000's of modems and so if one modem is dead or not working you have the ability to disconnect from that particular modem by clicking "disconnect" and then choose the same location and get a different modem. That means you could fix the issue without even contacting support. And once you disconnect from that modem our software will diagnose that modem and if it's having hardware related issues it will pull it out of the pool so no other users will be able to connect to it. Also if there is a particular city/location that is experiencing issues you are also able to disconnect from that location and choose a different location out of the 50+ locations. Sometimes AT&T and Verizon have issues in different locations and will cause our modems to not be able to connect or get data. There is a site called DownDetector that will show all the complaints/outages of service for different services. https://downdetector.com/status/att/

Another thing to note is that all our support staff is USA based/English speaking and is not AI. Sometimes when there is a major outage in one of our locations we get multiple users coming on our 24/7 chat stating there is an issue and so we use copy/paste related answers to blast them out to all the users letting them know that particular locaiton is having a problem or a server is dead or other things. You realize that in the realm of technology things can stop working. I've had my personal home internet go down and when I've called in they detect the location I'm calling from and give me a recorded response to let me know they are experiencing technical difficulties in my area. All of that is normal.

And the last thing to enlighten you on. We are not a clone of proxyguys or proxypanel. The story is this. ProxyGuys pre December 1, 2022 was reselling our service that was not sold to the public (we used resellers instead of direct sales) but they were shut down from reselling us on that date. Shortly after that ProxyGuys decided to sell their domain/customers, etc to ProxyPanel which now when you go to PG and sign up you will notice that it's the same dashboard as ProxyPanel. So stop spreading misinformation stating we are the same. Proxyguys and us both used Coinbase Commerce for our crypto transactions (as you can clearly see when you go to make a crypto payment) and so if you're stating 1:1 wallets that's the reason. We don't have personal wallets we use to take payments; we are using Coinbase Commerce https://www.coinbase.com/commerce which is a legitimate crypto payment solution.

I'm done answering questions for you publicly, if you'd like to chat more about this please email us : [email protected] and we can discuss this further.

 

[Anton090823]

A long text like you are "good guys"
Do you think people here are naive or stupid?

10+ days after I payed for 1 month I have no proxy!

 

[nhamhuynh79]

I want a discount.

 

[mobilehop]

A long text like you are "good guys"
Do you think people here are naive or stupid?

10+ days after I payed for 1 month I have no proxy!

Who have you told you have no proxy? Our portal assigns a proxy as soon as you pay. You get a unique license and once you log into the portal you can click on the license and then choose a location. Each location brings you into a pool of hundreds of individual modems. So what you're saying either means that you log into the portal and there is no license number after you paid, which means you need to let us know so we can fix the automation that didn't assign you a license, or you have a license and you're just not connecting to a location. You can't tell me that every mondem/location you connect to doesn't work. If that's the case then you don't know how to use a proxy. Send me a DM with your license number (looks like E9F2-2023-08-12) and I'll check out how you have no proxy.

 

[CCPin]

I want discount

 

[biyatchhhh]

Third month of me using their service
and im glad to say things are getting better
1st month was amazing
2nd month was very bad
and 3rd is def getting better. stable proxy and amazing speed

keep improving guys!

 

[mobilehop]

Third month of me using their service
and im glad to say things are getting better
1st month was amazing
2nd month was very bad
and 3rd is def getting better. stable proxy and amazing speed

keep improving guys!

Thank you for letting people know. Like we said above, we are working hard to keep up with demand. We appreciate the good news!!

 

[gatacca]

Wanted to get a daily plan to try, but I can't, you're flashing Visa and mastercard but you won't accept such payment. Clicked on paypal but denied because of risk frauds when my Ip fraud score is literally 0 (home wifi). Tried add funds but it's 100$ minimum and coinbase which I need to send bank transfer and wait 3 days or more.
This is not professional.

 

[mobilehop]

Wanted to get a daily plan to try, but I can't, you're flashing Visa and mastercard but you won't accept such payment. Clicked on paypal but denied because of risk frauds when my Ip fraud score is literally 0 (home wifi). Tried add funds but it's 100$ minimum and coinbase which I need to send bank transfer and wait 3 days or more.
This is not professional.

Hello, well we had Visa/Mastercard but due to the nature of our business we got shut down from them due to scammers taking advantage of us (and other proxy providers we're talked to) so we ended up going with FraudLabs to monitor all our traffic when it comes to payments. If you want I can send you a KYC verification link in a private message and once that is verified we can then just whitelist you on FraudLabs. I don't know why it flags some people and others it doesn't. But I can say since we've been using it we have only had a handful of disputes where as before it was disputes after disputes and getting our merchant account banned. We are working with a new merchant to offer Visa/MC again but it's taking time to prove we are legit and we will pay higher % because of the risk.

 

[uranus2019]

I want discount please