Dispute: @JudgmentDay v. @Arnold Rothstein

[JudgmentDay]

I placed several orders for my clients with this guy using his panel for Spotify Plays. According to his sales thread, service descriptions, and direct conversations held with Seller, I was told all the streams were 100% safe and would be delivered in a drip fed process to ensure Spotify would not detect fake bot plays and ban the artist page or remove the track itself for artificial streams. Yes, there is always a risk when buying Spotify plays. I knew that going in which is why I asked an hour's worth of questions in detail to ensure that seller was running his service the correct way. All of that futile. I received nothing but lies and the runaround when trying to get to the bottom of why all of my orders were never started, no plays were ever delivered/stuck, or why he delivered 50,000+ plays within a 24 hour period which he promised he would never do. Well, he did just that he got several of my client's artist pages banned or songs taken down due to his gross negligence and dishonesty.

I have provided several screenshots of correspondence between him in support tickets through his panel and also through his Live Chat (I can only upload 10 screenshots in this thread so if Mod needs more please ask). Seller attempts to use different identities on his panel in attempts to play stupid and stall out customer complaints. I have also provided emails from distributors outlining exactly why the artist page or song(s) were removed due to his service.

I have continually tried to ask for a refund or even a partial refund over the course of the last 4 weeks. Seller absolutely refuses or deflects by making excuses in attempts to not refund services that were never rendered or were not even close to as described.

The reality is, it's just him running this panel and he has no "staff" or "assistants" or anyone else helping. If you go look through his sales thread, you will see NUMEROUS complaints all detailing the exact same things I am now bringing to light. Hopefully, they will also bring their complaints forward once they see this thread.

I am asking for a refund of $979 which is the total cost of money spent on orders that were not delivered or not delivered as described. Thank you.

 

[BassTrackerBoats]

Dispute Request Approved​

Information For The Accused
@Arnold Rothstein, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resoltion section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

 

[Arnold Rothstein]

I placed several orders for my clients with this guy using his panel for Spotify Plays. According to his sales thread, service descriptions, and direct conversations held with Seller, I was told all the streams were 100% safe and would be delivered in a drip fed process to ensure Spotify would not detect fake bot plays and ban the artist page or remove the track itself for artificial streams. Yes, there is always a risk when buying Spotify plays. I knew that going in which is why I asked an hour's worth of questions in detail to ensure that seller was running his service the correct way. All of that futile. I received nothing but lies and the runaround when trying to get to the bottom of why all of my orders were never started, no plays were ever delivered/stuck, or why he delivered 50,000+ plays within a 24 hour period which he promised he would never do. Well, he did just that he got several of my client's artist pages banned or songs taken down due to his gross negligence and dishonesty.

Hello again,

First of all, I need to ask for proof that we were contacted before placing orders and that there were hours-long questions about the reliability of the process. We provide information about our services in the service descriptions. If there is missing information, we need a document related to our mistake in this regard. Unfortunately, I still cannot say anything about the claim that orders have not been delivered or refunded because as you can see, the username or order numbers have not been shared by the accusing party. Despite my insistence in my previous message. Unfortunately, as I mentioned in my previous response message, updates made by Spotify and occasional problems that may occur in our own software can sometimes disrupt our system, and I have to accept this with regret. But situations where my customers do not receive the service they paid for or purchased are very rare, and in order to prevent such situations, me and my team of three support staff are answering hundreds of support tickets every day.

I have provided several screenshots of correspondence between him in support tickets through his panel and also through his Live Chat (I can only upload 10 screenshots in this thread so if Mod needs more please ask). Seller attempts to use different identities on his panel in attempts to play stupid and stall out customer complaints. I have also provided emails from distributors outlining exactly why the artist page or song(s) were removed due to his service.

I have continually tried to ask for a refund or even a partial refund over the course of the last 4 weeks. Seller absolutely refuses or deflects by making excuses in attempts to not refund services that were never rendered or were not even close to as described.

The reality is, it's just him running this panel and he has no "staff" or "assistants" or anyone else helping. If you go look through his sales thread, you will see NUMEROUS complaints all detailing the exact same things I am now bringing to light. Hopefully, they will also bring their complaints forward once they see this thread.

I am asking for a refund of $979 which is the total cost of money spent on orders that were not delivered or not delivered as described. Thank you.

The accusations that I am lying about the existence of my team have no basis. If desired, I can set up a Zoom meeting between my team and the BHW moderation team for identification. I think this meaningless accusation will be resolved in this way. In order to respond to the screenshots shared and the alleged missing order support, I need to explain our problematic order intervention/support process, which my customer probably already knows. For example, let’s say that 10,000 listeners were ordered from a service that transfers 1,000 listeners a day. Completing this order will take a total of 11-13 days, including an average completion time of 10 days and 1-2 days for it to show up on Spotify. Let’s assume that this order was performing smoothly until day 7 and stopped due to a problem on the 8th day. This means that there are 3,000 listeners that need to be refilled. When the customer contacts us and reports the order, it is added to the refill queue and begins to be compensated when it’s their turn, depending on the speed of the used service. So, the process can take about 4-6 days including the processing time and indexing. When an action is taken based on this information and there is a problem with the new process, the customer starts to receive messages that seem like “stalling.” I need to emphasize again that I still don’t have the customer’s username or order numbers. I am completely defending myself based on assumptions. Please share this information so that I can respond properly to these allegations.
Thank you.

 

[bunchy]

You don't need any type of "documents" from me or Spotify. This is another excuse to circumvent accountability. As the screenshots I have provided have shown, SEVERAL tickets were opened and many more Live Chat conversations have taken place in regards to DOZENS of orders. On numerous occasions I ended the conversations telling you that I would have to create a Dispute on here since you kept giving me the run-around. You had plenty of chances to make this right. I even offered to accept a partial refund and you stated that you "don't do refunds".

Bottom line: your service does not deliver what is ordered and it does not deliver what is described. Ordering 11,000 streams and you delivering 17,000+ OVERNIGHT and getting dozens of my client's artist pages banned should have been reason for an immediate refund. Instead, you have chosen to continue to wrong me instead of making things right.

yea he claims to do refills and no refund and never does them. im sure he has no team its always the same " typing style" when you contact. i even contact on whatsapp and get the runaround. using this guys service will get you banned fast ! he is never going to refund or refill . this guy is clearly scamming people and has been getting away with it for a while now .

 

[Arnold Rothstein]

It is clear that the person is persistently refusing to share either the order numbers or the username. This discussion post does not make sense with regards to the logic, as the necessary information for me to defend myself in the accusations is not being provided. I would like to point out that in the initial screenshot shared, the username was deliberately concealed. If there is an allegation that I did not deliver the promised service, then I believe that I should be provided with the order and user information. My team does not have the authority for off-panel refunds, and I won't do anything without first seeing the user and order details.

Thank you.

 

[BassTrackerBoats]

It is clear that the person is persistently refusing to share either the order numbers or the username. This discussion post does not make sense with regards to the logic, as the necessary information for me to defend myself in the accusations is not being provided. I would like to point out that in the initial screenshot shared, the username was deliberately concealed. If there is an allegation that I did not deliver the promised service, then I believe that I should be provided with the order and user information. My team does not have the authority for off-panel refunds, and I won't do anything without first seeing the user and order details.

Thank you.

Do not hit the report button as to this event please.

That takes up staff resources that do not need to be involved.

 

[SlyVinegar77]

yea he claims to do refills and no refund and never does them. im sure he has no team its always the same " typing style" when you contact. i even contact on whatsapp and get the runaround. using this guys service will get you banned fast ! he is never going to refund or refill . this guy is clearly scamming people and has been getting away with it for a while now .

Same thing happened to me, first few orders I got exactly what I paid for. Then I got 130K streams overnight which flagged my album and got it removed from Spotify.

 

[BassTrackerBoats]

Same thing happened to me, first few orders I got exactly what I paid for. Then I got 130K streams overnight which flagged my album and got it removed from Spotify.

@Arnold Rothstein - please address this.

 

[Arnold Rothstein]

Same thing happened to me, first few orders I got exactly what I paid for. Then I got 130K streams overnight which flagged my album and got it removed from Spotify.

It's 4th time that I'm asking username and order ID's but nothing. How can I defend myself against this screen shot? My services can deliver up to 80K daily due to purchased amount. I informed my customers about it on my service descriptions. IF order was big, this screen shot would be normal. So can you please see what is the main problem here? I'm not after miss direct any one, just need to see user and orders asap for my defence.

Thanks.

 

[bunchy]

i will post plenty of communications and orders that were never refilled or refunded also soon

 

[Arnold Rothstein]

i will post plenty of communications and orders that were never refilled or refunded also soon

You can and you should. I'll check and assist. But I don't know if you're in this dispute or not, main accuser is liking your message but still never posting any information. Weirs.

 

[bunchy]

You can and you should. I'll check and assist. But I don't know if you're in this dispute or not, main accuser is liking your message but still never posting any information. Weirs.

bro idk why your acting like every complaint here isnt valid. your service is horrible and you cause plenty of bans and refuse to refill/refund.

 

[BassTrackerBoats]

bro idk why your acting like every complaint here isnt valid. your service is horrible and you cause plenty of bans and refuse to refill/refund.

Please post proof.

 

[SlyVinegar77]

Here’s my proof, ordered 10k monthly listeners, somehow got 100k streams I did not pay for, which flagged my album and had it removed. The damage is done, Spotify Panel can’t get my album live

 

[silentadvisor777]

They scamming people no matter what and behave smart.

They added a new category of services called Spotify web 2.0 premium streams, this streams "could" as they said get you on countries chart, they called it "algorithmic & ranking chart plays", why they added this? because there were a lot of clients who bought spotify targeted countries plays only for to get in charts, but this service was detected by spotify, so they behave smart and created a fictive service.

https://prnt.sc/SIPnR8QgV-0V
this services are all fake, they didn't work at all they are just made up, either to attract new clients either too scam them, maybe both.

but, wondering, why they deleted all the services now haha..


Why not trust this guys, very easily explained:

1. Claiming to be London-based music promotion service from 2017. (Turkish and not 2017)
https://prnt.sc/MPLoRpsNKZmD
2. The rest of the services which kind of works are resell services, they do not control them in any shape or form, the ones who doesn't work are only for getting attention on their panel.
3. They also giving reviews themselves, example with this account: @scream21

 

[JudgmentDay]

You can and you should. I'll check and assist. But I don't know if you're in this dispute or not, main accuser is liking your message but still never posting any information. Weirs.

$969 is what you owe me. Let me know when you are ready to send refund and I will give you my BTC. Thank you.

 

[Arnold Rothstein]

$969 is what you owe me. Let me know when you are ready to send refund and I will give you my BTC. Thank you.

What is your username and order ID?! @BassTrackerBoats

Here’s my proof, ordered 10k monthly listeners, somehow got 100k streams I did not pay for, which flagged my album and had it removed. The damage is done, Spotify Panel can’t get my album live

We’re examining your orders, and if there’s been an extra delivery as claimed, I’ll do whatever it takes to make it up to you. Please contact me for details. We take all complaints seriously, both here and in our previous post. As I’ve said before, I’m not claiming to be perfect. If the problem is from us, I’ll do my best to resolve it. However, if the accusations are false or baseless, there’s nothing we can do except wait for the moderator to make the right decisions.

 

[JudgmentDay]

It's been 3 weeks now and still no refund. He has my order #'s and username. This is what he does. He stalls for time in hopes the problem just magically goes away. The order numbers are even in the screenshots posted here. You can see the lies...

 

[BassTrackerBoats]

@Arnold Rothstein - you need to clean this up ASAP.

 

[Arnold Rothstein]

Mate, that's the point we clearly see your intention, you just wanna make all process complex and think you can refund all your money back in this way which. No. We never let that. We are spotify paneş. You think can we get bigger music panel in the internet just scamming people? No! Why you try to fight cowardly. Be honest. We can always refund if we have wrong which made lots of times last 1 years.

For aware of moderation, costumer also open refund for out credit card company. we send all our proof.at the end they find us right and cancel refund.

Again for moderation I will make all process clear.

1- As ı see ( which he obsitanelly never write it ) costumer username ''Lordwilling'' - account created 24.01.2022 - total spending 968 dolar. last order 28.03.2022 - This mean costumer just create his last order finish all his balance and open newbie account account open this dispute.
2- He create total 208 Order in 1 months! Thats the point in our system all off them completed. Of course there can be some technical problem - some wrong. We can glad check all of them 1 by 1 but persistently we never reach order id from him. we just have screenshot he send from here. I will write proof now for all order id he send here

Order id 238489 - 56.000 Usa Play - Starting number less than 1.000 - Current stream number 61.051 - exact completed please check screenshot https://ibb.co/LpnyVfS - https://ibb.co/Y0yzSmL

Order id 249088 - 150.000 usa play - starting number under 1.000 - current stream number 29.501 - 131.000 plays missing. missing part refunded https://ibb.co/BVV73VQ - https://ibb.co/XCTzRG2

Order id 233497 - 10.000 usa plays staring number 0 - current stream numbers 9.434 - missing plays 600 - missing part refunded
https://ibb.co/09s46km - https://ibb.co/TrdffNB

These are 3 order costumer write here. But this important moderation need to understand this between 15th feb - 30th feb we all spotify provider has spotty update problem which our %70-80 orders was problematic. During this period's order we all help our costumer we try to refill them all or refund it. But we not believe this costumer good willing. because he jus keep on order during 1 months. he has 208 order which majority out of this spotify update time that completed %100 .

But we not accept foxiness. He all use our service for 1 months. %95 of his service completed fluently but now he just come here and dispute for first days order and want full refund. No! I'm faithful guy. I believe justice which we all work our costumer in this way. Its true we aggrieve you because of some your small portion order but be man. your %90 orders are completed smoothly.

here is my offer: friends just send me all of your problematic order - ı will all send this reaming numbers back to you. This is your right. this is which is fair. I can send you even 1.5x but never accept full refund which %90 all your order completed in the exact amount - exact date.

psi: I wanna underline for moderation we proof everything to our back for refund. they find us right and refuse refund.

Thanks