David Chans
Newbie
- Feb 20, 2023
- 10
- 2
my ad account is disabled without violating any policy, can someone help me?
my ad is clean product, but facebook says it violates policyyou can check why your account is locked at "account quality"
I have tried to appeal but still no responseRequest review or Contact support
Hello,my ad account is disabled without violating any policy, can someone help me?
Please don't use chatgpt when responding to queries. We are not AIHello,
If your ad account has been disabled without any policy violations, you can try the following steps to resolve the issue:
- Check for any emails or notifications from Facebook: Facebook usually sends an email or a notification when an ad account is disabled. The email may contain information on why the account was disabled and steps you can take to resolve the issue.
- Submit an appeal: If you believe that your ad account was disabled in error, you can submit an appeal to Facebook. To do this, go to your Ads Manager, click on the "Help" button and select "Need More Help". Then, click on "Contact Support" and follow the prompts to submit an appeal.
- Provide additional information: When you submit an appeal, make sure to provide any additional information that may help Facebook understand why your ad account was disabled in error. This could include information about the ads you were running or the audience you were targeting.
- Be patient: Facebook's review process can take some time, so be patient while they investigate your case. In the meantime, avoid creating a new ad account or running ads on another account as this could lead to further policy violations.
I asked for an account review about 2 days ago, but facebook still hasn't respondedWhen did you ask for appeal?
Thanks, I have submitted an appeal and am waiting for a response from facebookHello,
If your ad account has been disabled without any policy violations, you can try the following steps to resolve the issue:
- Check for any emails or notifications from Facebook: Facebook usually sends an email or a notification when an ad account is disabled. The email may contain information on why the account was disabled and steps you can take to resolve the issue.
- Submit an appeal: If you believe that your ad account was disabled in error, you can submit an appeal to Facebook. To do this, go to your Ads Manager, click on the "Help" button and select "Need More Help". Then, click on "Contact Support" and follow the prompts to submit an appeal.
- Provide additional information: When you submit an appeal, make sure to provide any additional information that may help Facebook understand why your ad account was disabled in error. This could include information about the ads you were running or the audience you were targeting.
- Be patient: Facebook's review process can take some time, so be patient while they investigate your case. In the meantime, avoid creating a new ad account or running ads on another account as this could lead to further policy violations.
Keep in mind It takes days or even months for a responseThanks, I have submitted an appeal and am waiting for a response from facebook
I have seen facebook say it takes up to 48 hours to get a responseKeep in mind It takes days or even months for a response
I use a personal account, not BMDid you verify the domain inside the BM and got the BM verified also?
you can share admin to another profile and try to chat with support staff if your report no response after 48 hoursI have seen facebook say it takes up to 48 hours to get a response
I have seen facebook say it takes up to 48 hours to get a response
support also told me it takes time for facebook to respond, but i waited about 2 daysyou can share admin to another profile and try to chat with support staff if your report no response after 48 hours
I recommend creating a new account, don't waste time on appealsupport also told me it takes time for facebook to respond, but i waited about 2 days
but my account has a high spending limitI recommend creating a new account, don't waste time on appeal
I know it's not easy, but it's the right choicebut my account has a high spending limit
No, it's a welcome message to Facebook BM, get used to it and cross fingers.my ad is clean product, but facebook says it violates policy