My ads aren't showing because I...

[Ozito]

Hey, guys I have a question concerning my ads that aren't showing

First of all, I want to include that my account is under a good status ( isn't suspended ) & my campaign is active and my billing statue and cards are also active and working fine + u don't have to worry about my bid cuz it's 5$ lol so it's not a bidding problem as I have seen on the ads diagnostic and analysis especially that I am running a low competition affiliate product.

So here is what happened, yesterday when everything was fine and my ads were showing perfectly, I had to use some xxx ways to pay my threshold like I Always do but this time the card weren't working at all, some of them don't even wanna link to my google pay so I can pay with them which made my confused... and then one card has linked successfully but I tried to pay but I couldn't so I just had to continue with the threshold that was left ( 150$ i think ) and update my primary card to the old one ( my own vcc in this case ) after I have done that I went to see if my ads are still showing but I have found that it isn't showing at all...

So after some research I have found that maybe my account is under review and my ads aren't showing? or maybe that because of my gmail that isn't able to add new cards in my ad account isn't showing ads?

I need someone that had the same experience or likely the same who can tell me what is the problem

PS: I will attach some Screenshots.

 

[Chris Newman]

From the ad preview and diagnostics tool, you have posted the "Preview" screenshot. On the left of "Preview", there is "Results". Click on "Results" and post a screenshot of the message (people call it error, etc) that it would show there. Because from the message there (people call it error, etc) we can identify what the issue is.
And please cover/blur anything like website, account ID number, etc (just as you have done in the 2 screenshots that you've already posted).

 

[Ozito]

From the ad preview and diagnostics tool, you have posted the "Preview" screenshot. On the left of "Preview", there is "Results". Click on "Results" and post a screenshot of the message (people call it error, etc) that it would show there. Because from the message there (people call it error, etc) we can identify what the issue is.
And please cover/blur anything like website, account ID number, etc (just as you have done in the 2 screenshots that you've already posted).

I can assure you that I have that keyword on my ad text so it's not a keyword problem 100%

 

[Chris Newman]

I can assure you that I have that keyword on my ad text

You need to search using keywords that you have used for keywords and NOT any words that you may have used in the ad text.
ONLY if you have searched based on something (words) NOT in your keywords, it would show ""No diagnoses results were found because no keywords in your account matched your query".
You've not searched correctly.

 

[Ozito]

You need to search using keywords that you have used for keywords and NOT any words that you may have used in the ad text.
ONLY if you have searched based on something (words) NOT in your keywords, it would show ""No diagnoses results were found because no keywords in your account matched your query".
You've not searched correctly.

I can assure you that I have searched based on keywords that I have used for keywords but it's showing the same message. it's either they are verifying my account or my gmail has something... idk honestly I have experienced this problem twice .... the first time I have just updated my payment method with a new vcc and ads were working again but this time when I try to do that there is this error message when I try to place my vcc to a primary or secondary option

 

[kingbest007]

I think your account is manual review by gooogle
It can suspend or your ads will running, it depend on google

 

[Ozito]

I think your account is manual review by gooogle
It can suspend or your ads will running, it depend on google

did this problem happened to u before?

 

[CPACodex]

did this problem happened to u before?

Yes, you are under review maybe for suspicious payment activity. You will know soon . Happened a lot for me in the past when i had to change my VCC