Absolutely horrendous "service",

, which is non-existent. Not sure if it's a total scam despite the reviews here.
First, I sent in the money via an option where they say provide 10% bonus. There's no such bonus. Asked the support, the support guy says would ask his marketing team or admin and would get back 'asap', every time. 72h later and many repeated inquiries later there's nothing.
I ordered ID: 1603 | Discord Server Members [NO DROP] from them.
They just cancelled it after a long wait without a word. The support guy just asked to order again.
Ordered again and they cancelled it again without any info.
I also ordered ID: 1605 | Discord Mass DM Direct Message, the order page says start time within 24h, 24h later there's nothing but a pending order. Asked the support he says it's actually 72h, and just
edited the order page info on the fly! Every time he'd say he would get back asap or he'd ask the marketing team, then there's nothing!
72h later, still pending, nothing ever was provided. Asked for a refund, I will need to see if they send the bnb back to my wallet.