Let me start off by saying that I think this panel has alot of great qualities and very interesting services.
I'd also like to say that the support team has been nice in our conversations as well.
However.....almost every single order I made on this panel was never delivered in full. And, as of writing this - only two of my original orders were fixed. The team was great about getting those worked out.
Then, I added money to my balance and made some more orders.
For clarity purposes, I want to mention that all the orders I've made on the panel were for Spotify services.
Well, even after TWO WEEKS of contacting the support team - None of the order issues have been fixed at all.
I also want to mention that NONE of these orders were even delivered in full either. They were all marked "complete" but the plays/likes never reached the amount I paid for.
Again, the team was nice and I sent screenshots of my dashboard showing the amounts, let them know how many of X amount were missing for each order.....but nothing has been fixed. And it's been weeks.
252803 (Still missing 300 Playlist "Likes")
252806 (Still missing 400 Playlist "Likes")
252807 (Still missing 300 Playlist "Likes")
Note: Also want to mention that even tho these were never delivered in full, they've actually started to drop as well.
These orders were for the Spotify Playlist PLAYS, but absolutely ZERO plays were made to the Playlists.
252804
252805
252808
Perhaps we can just refund those three and save the trouble.
Now, these orders are for PREMIUM Spotify plays.
252811 (Still missing 700 plays)
252812 (Still missing 800 plays)
252814 (Still missing 400 plays)
252817 (Still missing 410 plays)
252818 (Still missing 800 plays)
252809 (This order is still "in progress" but hasn't had any movement in two days. I hope the remaining 2,500 plays get delivered without issue)
Before I finish, I'd also like to say that I typed this while looking at my Spotify dashboard - so these details are current.
I like the panel, I just want these issues to finally be corrected.
I also have one piece of feedback/advice.
Maybe the Service descriptions for the Spotify services can get updated?
When I made these orders, I went by the descriptions which said, for example, the Premium plays are delivered at an estimated speed of 3,000 - 4,000 plays a day. I've seen other options for other types of play show a 500-3000 range estimate too, but the 3-4K a day was for what I bought.
I understand these are just estimates, but at the same time - the estimates should be honest/accurate. I have made orders for 10 different songs on Spotify, and I can tell you that none if them have even received 500 plays a day on a good day. Let alone 3,000-4,000. Not one order I made even received 10% of their daily estimates each day. Or were delivered in full.
I don't blame you, because with so many services it's probably hard to keep track of everything. But the Spotify services have alot of issues (even reading back to other people's posts) and their descriptions are....very outdated.
Thank you so much for reading this and helping fix the issues. You are awesome and I appreciate it!