Do you get charged everytime this happens?
And have you at least tried to contact them with this error message?
I've confirmed my account without such problems.
No. I don't get charged for the verification. I didn't tried to contact them. I will for sure if this happens again in two months, as usual. My account is verified, and my ID is not expired, and I didn't even logged in since two months ago, so no reason for another check.
rest assured it will not going to happend!
I know, but I hope my wishes will come true some day!
Wise can be stupid with account closures for no reasons
My account is not closed.
Wise is becoming next gen paypal beware !
With this business attitude is heading that way very fast.
May be some varification is still pending.
As per regulations, they need users to verify their account(s) and since your account is not verified, they are sending you some frequent emails to remind you about the same. Seems (from the screenshots) that the last dates for submitting docs for verification gets extended each time (it happens incase regulatory authorities extend it). I guess incase you do not want to verify the account, you may contact their support and close the account along with a request to them not to email you.
No. I've verified my account the same day I've made the account with them. I've uploaded my ID and face scan the same day and I was verified. I also have a card from them.
This is the message I received a few months ago when I made the account.
I think there's a glitch with their system, like if you don't do anything within x months they ask for another verification, but this is stupid as fuck, since my ID is not expired for example.
I think there's a hidden marketing plan to force you to use their card or services. Until then, they annoy me with this verification each two months.
In the EU, there are requirements for clients to update their details like phone, address, etc. each year, otherwise they might suspend your account, but here is not the case, since only a few months have passed.