Have to Post Here Cause Support System Suc** Big time on the Website.
Been a Long Time Client But Service Levels getting worse n worse by time.
First They Don't Deliver on Time, Average Delivery Time Given & Mentioned on Website By Themselves is 24 Hours
Orders older than 4-5 days still not getting delivered
When Contacting Chat,They Simply Pass the Buck & Ask to Create Support Ticket.
Support System Smoking a Special Kind of We** ,First They Don't Reply,Even if they reply then Same Cry always ..." We have too many orders in System,Your order will get delivered ASAP. I guess they got different definition for ASAP
Second If they deliver on time then It will be a Wrong Service Delivered.
Like Someone Ordered Article Links Then They Deliver User Profile BackLinks & Mark Order as Delivered.
They're So Busy To See It's Article Backlinks Ordered Not Profile Links
If You can't maintain the service levels then better Stop providing it.
Also Stand Your Words, If Mentioning 24 Hours Delivery Then Deliver it.Little delay is sometimes acceptable but Hours Turning Into Days n Weeks Delay is Not Acceptable
Wrong Service Delivery is totally not done,If you guys don't even know the difference between your own service mentioned then what to say.GOD BLESS CLIENTS of Your Panel
Will be Forced to Open a Shitlist Thread If this kind of drama continues