Hi everyone, I received a reply from the server provider, it looks like a destructive attack on our database servers and unfortunately we don't have any newer backups. The attacker could be our competitor or , Over the years we have faced quite a few attacks, but this one was really serious.
This is also my subjectivity in backing up data. The biggest mistake belongs to me, I sincerely apologise to you.
Right now we have no choice but to face this:
- I will test the whole system thoroughly.
- All the data you have lost in the last 4 months please create a ticket and tell me what you have lost, if your account is lost please create a new one. Currently, our log data (your points earning/consuming) and 3rd party transaction id (PayPal, perfect money, WebMoney) are still available so I can verify and restore for you.
- If data about campaigns is lost, you will have to recreate it.
The number of tickets, emails, and private messages is too much right now, I will try to answer you one by one. Please be patient.
