UPS "Lost" my 80.000+$ packages

It's not Alibaba's fault, it's UPS.

I had a similar loss. Had a $20,000 video shoot with a pro-athlete, venue, 3 shooters, and 2 of the directors flew in... the footage? UPS lost the original drive.

$80k that's gotta hurt.
 
Thank you for updating this thread.

I am curious to know about the insurance? Why do you pay that for?!
Isn't this the case that they should cover your loss?
 
I've worked in a depo ... its quite normal for nice things to go "missing" :P

I hope you and your supplier have insurance - even if you don't I think UPS should have insurance and be able to cover your loss.
 
It's not Alibaba's fault, it's UPS.

I had a similar loss. Had a $20,000 video shoot with a pro-athlete, venue, 3 shooters, and 2 of the directors flew in... the footage? UPS lost the original drive.

$80k that's gotta hurt.

What happened, did they compensate you somehow?
 
I was watching a video on BBC where some thiefs were robbing packages on trains to be delivered to people. I do not remember the country but the railway line was full of empty boxes thrown away. They did it for some time before security was improved. May be your package also got affected by this.
I also watched a similar story on YouTube just a few days ago there were all kinds of packages lying around that didn't make it to it's destination family portraits and all. Of course you probably wish a family portrait was all you were missing.
 
After lawyer company contact them today 30 times, UPS respond telling us only this :

"Your shipper paid UPS the shipping cost, and we paid back for the merchandise and shipping charges."

Now the problem goes into paradox, the seller send me a private message on Alibaba (on the shipping day) telling me that he will write lower prices so i don't need to pay big taxes at customs, i never told him to do that neither agree, but also don't complain about that. Now after UPS confirmed that they paid compensation we call the Alibaba office, they said that the case will be opened again and contact us as soon as possible, few hours after that they contact my lawyer and informed him that they get 90% less compensation from the actual price and that it's not UPS fault which is true and that it's my fault. We will complain again and wait for news.
 
this is a huge mess but it 's worth it for the price you paid.

I hope you get your money back, good luck.
 
That’s what people like me never understood. Cheating on some place always comes back to you. Although, if you have a real business, loosing a few dollars to customs is surely not worth it.

Good luck!
 
That’s what people like me never understood. Cheating on some place always comes back to you. Although, if you have a real business, loosing a few dollars to customs is surely not worth it.

Good luck!

The problem is that the declaration price doesn't mean anything to me, i have people at customs so when I import mining hardware I pay much less than the actual tax is, somebody will call it karma, i just say bad luck :D
 
After lawyer company contact them today 30 times, UPS respond telling us only this :

"Your shipper paid UPS the shipping cost, and we paid back for the merchandise and shipping charges."

Now the problem goes into paradox, the seller send me a private message on Alibaba (on the shipping day) telling me that he will write lower prices so i don't need to pay big taxes at customs, i never told him to do that neither agree, but also don't complain about that. Now after UPS confirmed that they paid compensation we call the Alibaba office, they said that the case will be opened again and contact us as soon as possible, few hours after that they contact my lawyer and informed him that they get 90% less compensation from the actual price and that it's not UPS fault which is true and that it's my fault. We will complain again and wait for news.
Wait, what customs for electronics? I thought that no matter the amount we shouldn't pay customs for electronics here in Bulgaria, i ordered quite some electronics (motherboards, gpus etc.) never had to pay any customs (they were not near the amount you paid tho :D). I really hope you get this case solved anytime soon!
 
I hope you can get your money back, that's a big loss...

From which brand do you buy these 3080 cards? Thanks :P
 
Wait, what customs for electronics? I thought that no matter the amount we shouldn't pay customs for electronics here in Bulgaria, i ordered quite some electronics (motherboards, gpus etc.) never had to pay any customs (they were not near the amount you paid tho :D). I really hope you get this case solved anytime soon!
Плащаш плащаш.. I have paid 10$ customs fee for a 15$ electronic game..400games in 1 in Bulgaria
 
Hopefully you got the insurance on the delivery.
 
Wait, what customs for electronics? I thought that no matter the amount we shouldn't pay customs for electronics here in Bulgaria, i ordered quite some electronics (motherboards, gpus etc.) never had to pay any customs (they were not near the amount you paid tho :D). I really hope you get this case solved anytime soon!

It's not in bugaria, package should transit Bulgaria and arrive in another balkan country where they charge 15% tax.

Hopefully you got the insurance on the delivery.
Yes got the insurance and they paid to alibaba but the insurance cover only 10% because price tag was 90% lower.

I hope you can get your money back, that's a big loss...

From which brand do you buy these 3080 cards? Thanks :p

MSI Suprim X series.
 
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