I usually don't do this but I feel this particular incident with the seller deserves to be brought to every potential buyer's notice.
A bit of a backstory:
I bought the first account from the seller on 14th jan and then another on 17th. Both the accounts were shifted to new VPS later on due to some issues that the seller was experiencing with his provider. I didn't mind.
The Issue:
One of the accounts got suspended today. It is suspended due to
"suspicious payments in your account".
It is worth noting that the account
was not getting any traffic since the seller shifted to the new vps. That is 21st Jan.
Even his dummy campaign stopped getting traffic
View attachment 160788
Today he suggested increasing the budget a bit. Then it sent some clicks and got suspended.
The amount used in the account: 171 AUD (22 AUD used by the dummy campaign) = 149 AUD.
My Expectations:
Since the account was working fine before the VPS change and is not suspended for
"suspicious payments in your account"
I asked the seller for either a replacement or a refund of the unused threshold.
Seller's Response:
View attachment 160789
Seller does not agree to offer a replacement citing his policy. The problem with that is
1. Nowhere in his policy is it mentioned that He will not offer a replacement for
"suspicious payments in your account"
2. What about if it gets banned due to you changing the VPS midway. We all know IP changes can trigger account bans.
Not fair.
Another option that I suggested was a partial refund. It is an option if you run into such an issue and professional sellers are usually cooperative.
View attachment 160792
Basically, the seller wants me to be grateful for Buying 115 USD worth of threshold for 45 USD from him. WOW.
Final Words:
If you are reading this, I would suggest you to not go for the "
The Most Affordable price in BHW" as it's clearly not.
The seller is not interested in offering replacements for Suspicious Payments even after his own VPS change triggered the review/ban. To offer a different point of view, most of the other sellers in the marketplace are offering replacements for this very kind of suspension.