My BST is Showing 'expired' after the update!

[bossofthebosses]

Processed by iModBot Sep 23, 2016
Expiry Date Sep 26, 2018
Not open for further replies.



Looks like this bot did some mistake?

https://www.blackhatworld.com/seo/2...lish-writers-review-copy-for-everyone.880411/

 

[Zwielicht]

It says your sales thread expired September 26, 2018.

Have you been paying the annual BST renewal fee?
https://www.blackhatworld.com/seo/marketplace-upgrade-30-per-year-now-enforced.888787/

 

[bossofthebosses]

It says your sales thread expired September 26, 2018.

Have you been paying the annual BST renewal fee?
https://www.blackhatworld.com/seo/marketplace-upgrade-30-per-year-now-enforced.888787/

Yes, of course, and the BST was open before the update - I was able to post there till then.

 

[Diamond Damien]

Hi
Unfortunately, we don't have a record of your recent payment for this thread. If you'd like to raise a ticket with support referencing this thread and providing your payment details we can look into this for you.
Further detail on the $30 per year requirement can be found here https://www.blackhatworld.com/seo/marketplace-upgrade-30-per-year-now-enforced.888787/

 

[bossofthebosses]

It says your sales thread expired September 26, 2018.

Have you been paying the annual BST renewal fee?
https://www.blackhatworld.com/seo/marketplace-upgrade-30-per-year-now-enforced.888787/

Status Approved / Paid
Processed by iModBot Sep 23, 2016
Expiry Date Sep 26, 2018

It also says the BST was approved & paid on Sep 23, 2016
just 3 days after it got expired? It is definitely a bug

Hi
Unfortunately, we don't have a record of your recent payment for this thread. If you'd like to raise a ticket with support referencing this thread and providing your payment details we can look into this for you.

Thanks. Will do so.

 

[Zwielicht]

Yes, of course, and the BST was open before the update - I was able to post there till then.

There are cases where the forum does not close an expired thread, which is why I was asking.

Status Approved / Paid
Processed by @iModBot Sep 23, 2016
Expiry Date Sep 26, 2018

It also says the BST was approved & paid on Sep 23, 2016
just 3 days after it got expired? It is definitely a bug

It expired 2 years and 3 days after according to that log. Aside from it being a bug, the extra 3 could've been tacked on manually by a moderator at some point. If you have been paying the BST renewal fee each year, then support will help you get this sorted out. Be prepared to send them any transaction IDs for your BST renewals for the last couple of years.

For anyone else experiencing this issue, either the forum's system caught up and automatically closed the sales thread, or your thread has been bugged. In either case, all of these queries should be sent to support.blackhatworld.com

Question Answered, Thread Closed​