(Advice Needed) Facebook Ad Account Banned But...

ManicOne

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Hi, maybe the title has confused you but I want some real knowledgable advice from people who know what facebook is like. A few years ago i used to just use facebook for normal activities (chatting to friends), at that time my ad account got hacked suddenly somehow and it was used to buy £1000s of random ads. At that time i contacted my bank and facebook and got a refund and i was so scared of this happening again, when they asked me if i wanted my account closed to be safe, I said yes.

A few years down the line and I am very much in social media now, one of my avenues now is through a legit facebook page which has now 220k likes - its a massive part of my income. I realised my ad account was closed at the time but there was literally no way to reopen it, any appeal explaining my situation would return in a standard message. I decided to then naively just make a second facebook account, with the same name and use my second card to start a new ads account. So for around 6 months now I have been paying and growing my facebook page with this ads account. I made this second account a part of business manager along with my main account which is also on it and i have not experienced any issue.

My only problem is that I have read about too many stories concerning how facebook will unpublish pages for violations, and the fact is that i have a second account which is against TOS but i also have a second ad account on my page all in plain view. I have done everything legitimately for my page, and I don't want the stress of this thought one day this second account business is going to bite me in the ***. What is the best thing i can do about this? I don't want to do anything illegitimate, I just want to safely get my original account's ad account back on track and not have a second account anymore.
 
Are you able to open business manager accounts with your original fb account?

https://business.facebook.com/overview/

Try that. To be honest, maybe try chatting to live support, they might be able to help if you explain your situation.

Ask them to re-open your old account.

Click Get started around half way down the page... during normal 8-5 working hours to chat to live support.

https://www.facebook.com/business/help
 
Wait i read your first line again, so I don't know I might be able to open business manager accounts with my original account. I already have a business manager account which owns my page, and it lists two people with admin permissions under it, my original account and my new account.
 
Are you able to open business manager accounts with your original fb account?

https://business.facebook.com/overview/

Try that. To be honest, maybe try chatting to live support, they might be able to help if you explain your situation.

Ask them to re-open your old account.

Click Get started around half way down the page... during normal 8-5 working hours to chat to live support.

https://www.facebook.com/business/help

Looking into this abit more... Since i have a business manager that own my page already is, is a solution for me to 'add a payment method' to my business manager, and then begin running ads through my BM? Meaning I could then remove my second account from my page and never use it? Or is there some sort of issue I could run into with that
 
Wait i read your first line again, so I don't know I might be able to open business manager accounts with my original account. I already have a business manager account which owns my page, and it lists two people with admin permissions under it, my original account and my new account.

Try to create another business manager. Shut down the "new" account - because eventually it will get shut down. It might take months, it might take years (like with me) but eventually it will get shut down, you're not allowed to have 2 personal facebook accounts.

I lost my 2nd account about 1 month ago, they totally shut the account down, every comment I have ever made is gone, there's no trace of the account anywhere online :D

Lucky for me, they didn't shut down my original account from like 2010. Just the one from 2012 I think :D
 
Thanks for the help, but I feel like i'm missing something here. So my business manager which owns my page currently, it doesn't run any ads, only my new account runs them. The account is just listed as one of the people who is admin on the page. I can remove the new account at any time.
But even if i were to create a new business manager and delete my new account, how would this help me solve my problem of needing ads to be run?
 
Thanks for the help, but I feel like i'm missing something here. So my business manager which owns my page currently, it doesn't run any ads, only my new account runs them. The account is just listed as one of the people who is admin on the page. I can remove the new account at any time.
But even if i were to create a new business manager and delete my new account, how would this help me solve my problem of needing ads to be run?

you can run ads from the new business manager account using your real fb account ...
 
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