Unable to create Business Manager

[Repub]

I've got a Facebook account which is unable to create a Business Manager.

On the business facebook page, after filling in the form information, I click submit and nothing happens

It gets stuck on this page and doesn't move forward
i.imgur.com BB1Hj90.png

Is anyone else encountering this issue?

 

[xStewie]

It happened to me also few days ago , but i didnt find any solution...

 

[Repub]

Bump

 

[Guilhorte]

Same problem here

 

[GreatNameforMe]

That happened to me a while back and I logged out from every device I was logged in on and then open it in a browser I rarely ever use and was able to create a business manager there. Don't know if that's a foolproof solution but that's what worked for me.

 

[m0rph90]

We have the same problem for all three members of my team. Since last week we're not able to create new business managers.

When inspected with developer tools there is the following response:

for (;;{"__ar":1,"error":1404006,"errorSummary":"Leider ist diese Funktion derzeit nicht verf\u00fcgbar","errorDescription":"Bei der Bearbeitung dieser Anfrage ist ein Fehler aufgetreten. Bitte versuche es sp\u00e4ter noch einmal.","payload":null,"bootloadable":{},"ixData":{},"bxData":{},"gkxData":{},"qexData":{},"lid":"XXXXXXXXXXXX"}

(the string is german, but it says "Function is currently unavailable, please try again later").

We tried it with our premium proxy services, different browser, virtual machines, fb containers and like everything but they don't want us to create new accounts.

I may try it on a different macbook over my private network. If this works i will give you feedback!

 

[NetGetUp]

the same issue has occurred

 

[xStewie]

Are your accounts aged?

 

[Repub]

Yes, all aged

 

[Deleted member 813988]

Contact support

 

[Repub]

I did that, they redirected to engineering, almost a week waiting on them

 

[Deleted member 813988]

Send feedback and speed up the process. May take 5-10 days but you’ll get a response.

 

[Repub]

Send feedback and speed up the process. May take 5-10 days but you’ll get a response.

How do I send feedback?

 

[yherrliche]

This happened to me after I created too many of them. I used another account+browser+computer and created a Business Manager, and added myself as an admin.

 

[Repub]

I haven't created any BM on this account. It is on a unique browser and IP

 

[Deleted member 813988]

How do I send feedback?

I would first try to contact FB chat support: https://business.facebook.com/business/help
Below you will see 'Contact Support' and 'Get Started'. After filling out a couple of fields you will be connected to the LiveChat support.

Note: support agents in most cases completely helpless, but they could guide on the next steps or escalate the problem to the tech department for you.

Feedback: https://www.facebook.com/help/contact/507287962650443
I am not sure why or how, but filling out this form somehow helps to speed up the process if something doesn't work or takes too much time to get a response.

 

[Repub]

Thank you.

I just did both of that, spoke with chat support who will now follow up by email.
And submitted the feedback.

Thanks

 

[Rokr]

are you creating your very first business manager? or did you possibly had one banned previously? if the latter is the case, fb's places a cookie on your computer and you would need a different ip.
of course, first, get in touch with the support team and go from there.
i've been in a similar situation, however, i asked a friend to build it for me and it worked. however, if you are banned completely, there are other solutions to that.

 

[Repub]

This is the very first Business Manager and I didn't have any other banned.

 

[Rokr]

This is the very first Business Manager and I didn't have any other banned.

hm, that's interesting. one thing: every account can have two business manager. so whether you get this one back or you start afresh, make sure you immediately create two business managers. this way, if you lose one, you still have one more