I feel like they have sorted a lot of things out and now provide a gr8 service. But I will warn you if you are a newb take it slow because there is a lot to learn and SIMs can be burnt quickly and then you will have to pay for more SIMs to be able to send out more. If your SIMs get burnt it is your fault not them. All their service is sending what you ask them too and they do exactly that...
Now I will tell you I do not use their service anymore not because it wasnt good but because I have scaled it so much where its more cost efficient to send other ways. But if you are wanting to break into the space they are fairly price and they will help you break into the space.
We are full right now with our sims capacity sold out and overbooked. For now, we are not providing sims, if you want to use our infra and software, you are welcome to bring your phones and sims and use it. We will re-open the SIMS service once we expand our capacity.
how do we use our own phones and sims?
We give you our platform api and you can tie it up with your phones.