How to cancel jarvee subscription

[hawky121]

I purchased today starter pack. Im not sure if it was a direct payment or monthly subscription. But on jarvee in my account it shows "monthly subscription"
But there's no button to cancel subscription.

Please help!

 

[KenWalker]

if you paid with paypal , look in subscriptions / recurring payments and cancel from there.

 

[hawky121]

if you paid with paypal , look in subscriptions / recurring payments and cancel from there.

I paid with a card

 

[KenWalker]

https://jarvee.com/self-help/how-can-i-cancel-my-account/
Log into your JARVEE account on the web (https://bit.ly/2sYFUJX)
Go to My Profile page
Cancel your current subscription from there if you have any

 

[hawky121]

https://jarvee.com/self-help/how-can-i-cancel-my-account/
Log into your JARVEE account on the web (https://bit.ly/2sYFUJX)
Go to My Profile page
Cancel your current subscription from there if you have any

There is no option for cancellation of subscription.

It shows, license status : active ; prepaid license
Plan : monthly starter plan

 

[KenWalker]

There is no option for cancellation of subscription.

It shows, license status : active ; prepaid license
Plan : monthly starter plan

damn .. ok then i would just email them direct and see what they say ?

 

[hawky121]

damn .. ok then i would just email them direct and see what they say ?

Ok. I will email.

So my plan is monthly? I thought I paid with direct payment and didn't make a subscription.

 

[Pellier]

Ok. I will email.

So my plan is monthly? I thought I paid with direct payment and didn't make a subscription.

I was paying manually for months but after a few months it automatically switched me to a subscription without me noticing. Went about 3 months without using it and found out it had been charging me the whole time...