Well I'm back... Clickbank suspended my account again but I was able to get it back after a few months. Banked around $45,000 in a couple of months then hit with the ban hammer. Moral to all of this is to not put all of your eggs in one basket. I was ramping up to about 3k a day then with no communication I get suspended AGAIN. The reason for my account being banned is because, "I should never have a refund rate over 15% and chargeback rate over 1%". My refund rate was around 16% and chargeback rate around 1.09%. (The amount I earned along with chargeback rate and refund rates are a 'little' dishonest... I don't want to be identified by Clickbank prying eyes... I'm still in the process of trying to get the rest of my money back... lol)
Clickbank know they have a chargeback problem and majority of their products produce high refund rates, but since vendors products create over 60-70 million a year (my estimate) it's easier to ban a handful of affiliates and not the vendor. If they ban a high-converting vendor product, how will they make money? Affiliate won't send paid traffic (volume) to products that don't convert.
Here's a case study of a program Clickbank hired to helped them with their chargebacks (clickbank knows this is bigger than an affiliate sending shady traffic or promoting products unethically). -----> https://www.kount.com/case-studies/clickbank-chargebacks911 <------ Jennifer Johannsen, Director, Risk & Compliance at ClickBank explains what led to the deployment: “We were experiencing a high-volume of chargebacks with merchants that employ repeat monthly subscriptions, multiple re-bills, and upsell funnels. While we have a clear and generous 60-day refund policy, too many customers appeared to be filing chargebacks instead of requesting refunds. And other customers looked like they were simply engaging in friendly fraud...getting the digital content they wanted and then claiming a chargeback, with no effort to request a refund.”
Just be careful guys. There are better affiliate networks out there who respect their affiliates and have open door communication when problems arise and just don't ban your account without warning you of issues first.
I told myself, I wouldn't promote another Clickbank product but I couldn't help myself when I knew the potential profits this product could make me. I was in communication with Clickbank support constantly and was even skeptical about sending large amounts of traffic to the product. Clickbank support told me on two different occasions I have nothing to worry about, and that my account was fine and healthy. Then around 2 weeks later ban hammer!
Also, I wouldn't be shocked if Clickbank started exercising some of their rights within the Clickbank client contract. If you haven't read it yet, I advise you do (when it comes to suspensions)... you agreed to it!
I have nothing to gain with this post. Just want to alert others about "my" 2nd experience with Clickabank suspending "my" account.
