HOSTWINDS SHIT SERVICE!!

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Rodolfo Clemente

Rodolfo Clemente

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I have been with hostwinds for 3 years and before they're issuing refunds within 24 hours. Then hostwinds changed to non-refundable without notice. I After being charged $45 15 days ahead of my hostings. I decided to ask for a refund, note I still have 15 days remaining but they don't want to issue refunds! After reporting them on paypal they cancelled all of my services with $45 credits in my account then asking me for $250 to reinstate my services.. DON"T EVER made the same mistake. Don't trust hostwinds.
 
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Rodolfo Clemente said:
I have been with hostwinds for 3 years and before they're issuing refunds within 24 hours. Then hostwinds changed to non-refundable without notice. I After being charged $45 15 days ahead of my hostings. I decided to ask for a refund, note I still have 15 days remaining but they don't want to issue refunds! After reporting them on paypal they cancelled all of my services with $45 credits in my account then asking me for $250 to reinstate my services.. DON"T EVER made the same mistake. Don't trust hostwinds.
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So u did chargeback at paypal and didn't win?
 
Charged 15 days ahead of billing date - thats ridiculous
I've had good experience with them in the past... I thought I'd get back to them when I've a chance but then news like this comes out here and there...
 
axcer said:
Charged 15 days ahead of billing date - thats ridiculous
I've had good experience with them in the past... I thought I'd get back to them when I've a chance but then news like this comes out here and there...
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They were so nice before but now it turns to shit.
 
I had a bad experience with their affiliate program. I'm yet to actually get any money from it despite making $200 commission.
 
I also have vps with them, but the VPS crashes all the the time because of poor configuration. As they don't manage your VPS at all in their manage cpanel plan. They just provide you support for managing. What kind of managed hosting is it ?
I am changing my hosting company this month.
 
TheVigilante said:
Can't believe how bhw is still partnering with these guys...

I can understand some complaint but when everyone is complaining then there's a big issue!
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We've found hostwinds service to be stronger since they upgraded their support to 24/7 but interested to hear pro's and con's across the board for any of our Partner Program members. I'm sure @Hostwinds will be able to resolve your issues if you contact their support. However "everyone is complaining" may be a little excessive when there are 3 comments in a thread?
 
Rodolfo Clemente said:
I have been with hostwinds for 3 years and before they're issuing refunds within 24 hours. Then hostwinds changed to non-refundable without notice. I After being charged $45 15 days ahead of my hostings. I decided to ask for a refund, note I still have 15 days remaining but they don't want to issue refunds! After reporting them on paypal they cancelled all of my services with $45 credits in my account then asking me for $250 to reinstate my services.. DON"T EVER made the same mistake. Don't trust hostwinds.
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This doesn't make sense, we only automatically bill within 24 hours of the invoice being due. If this indeed occurred you are absolutely entitled to a refund, please shoot me a PM with your ticket number so we can get your payment refunded.

jamie3000 said:
I had a bad experience with their affiliate program. I'm yet to actually get any money from it despite making $200 commission.
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We pay out on the 10th of every month, ensure you have requested payout from within your affiliate portal.
 
My brother uses VPS on hostwinds, he says they are excellent for the price .."if you know what your doing". I'm dumb and need my hand holding so use Namecheap lol
 
I'm in the same situation. I recently had to switch hosts because they avoided refunding me my money. I had a few plans there and I had to cancel all of them because they would never refund me. All they did was deny the refund, even if I accidentally purchased the wrong plan (which is so wrong) and then just offer account credit. I don't want account credit if I'm discontinuing hosting with you.

I've also been with them since 2013, since I started IM - but I hate what they become. At the end, I lost a great amount of money. They definitely changed, because now they don't care. They just want to keep your money, unfortunately.
 
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