Stay Away From COSMO:PROXY - Scam

[Moobs]

I'm not sure what happened to this company, but both the service and support has gone way down hill. I've used this residential service with solving recaptchas for over a year without any serious issues until this past month. They advertise having millions of residential IPs in their pool, but it turns out they have less than 100k.

100k may seem like a large volume of IPs, but when used in rapid succession between all clients it won't take long before the IPs begin to get blacklisted and no longer work well. In my case over an 18 hour period I let cosmoproxy know over skype that their proxies were failing nearly 70% of the time, between being banned by Google or simply not working.

Their response was - "If it not working for you please don't use"

Mind you this was after doing nearly $1,000 in business with them over the last year. These guys must be receiving a ton of complaints from other customers. Instead of offering any sort of support their response was immediately on the defensive. Below is a screenshot of my recent Skype transcript with them. Typically I'd just move on and find another business to work with, but their support was so appalling I felt obligated to share my experience:

 

[Wyzgy239]

Thank you for the heads up. They were on my list of potential resources.

 

[proxygo]

even with 100k proxies if they have thousands of customers
scraping google, that 100k working on google wont last long

 

[LemonAcid]

what kind of recaptchas??? Google has updated their recaptchas past month and by the look of that screenshot u posted i would say thats capmonster... Now if you are trying to use capmonster with rotating proxies to solve captchas that aint gonna work anymore i assume...Well at least didnt worked for me,tried it like few weeks ago...

 

[Moobs]

what kind of recaptchas??? Google has updated their recaptchas past month and by the look of that screenshot u posted i would say thats capmonster... Now if you are trying to use capmonster with rotating proxies to solve captchas that aint gonna work anymore i assume...Well at least didnt worked for me,tried it like few weeks ago...

Those results were with using cosmo, once I switched to another proxy provider it jumped right up to 84% success rate.

 

[proxygo]

and over time it will fall again as the proxy getting rotated around
get blocks for certain sites/pages/search engines

 

[Adaman9]

"If it not working for you please don't use" <-- what the fuck. What kind of company would say that to their customers

 

[proxygo]

dont waste

"
If it not working for you please don't use" <-- what the fuck. What kind of company
would say that to their customers

doesnt matter what they said - move on, dont waste
your time on what could have been, and we dont need swearing
to no the seller was a clown. ty.

 

[riseofempire]

F

Hi everybody
Yes we were on holidays during 1 week and support was limited, btw all chats were answered during 12 hrs, no longer.

What can we say about situation, - yes our proxies works with google and works well as usual, but sometimes google as you know can bans IPs and it can't be controlled 100% only by us. Your success rate in any bots activities depends on many factors. For people who in business for long time it is not surprise. For some clients our pool can not works as they wish with different % of success from time to time. Anyway our pool refreshes non-stop. We offer free test and refund if service not suitable for you. But COSMOPROXY IS NOT SCAM.
Many of our clients use us for google and very happy and we also happy to offer them cheapest service on market 5-10 times lower with same quality than other top sellers.
Anyway thank you for review

Shut up u scammaz. All my proxies sidnt work no answer from support

 

[COSMO:PROXY]

F

Shut up u scammaz. All my proxies sidnt work no answer from support

Hi, contact us via skype or chat (coz you can be not our client, just flood here) and we will check what's wrong.
BTW we not support here.

 

[Compazz]

Thank you for the heads up. They were on my list of potential resources.

me too , until i just saw them bragging about how many clients they got from there customer complaining on here.

 

[Moobs]

Hi, contact us via skype or chat (coz you can be not our client, just flood here) and we will check what's wrong.
BTW we not support here, but within 2 weeks will start thread on BHW coz after this thread we got much new clients

Lol, I doubt that! I wouldn't waste your money advertising here because it's just going to be a matter of time before the mods remove your sham of a service.

 

[akacash]

His customer service should be a little better, but he's not entirely wrong in his response. Google tracks a lot of different things and some providers are starting to either block them entirely, or offer them as "use at your own risk". I wouldn't even offer access to them if I were selling proxies, too many stupid people who don't know what they're doing or how things work. Lol.
I've tried them in the past though, and while they're not great, they're def not a scam. I would question if they truly have millions of IPs as well, but I got my proxies on time when I tried them not too long ago. They're priced about where they should be for the quality they are.

 

[proxygo]

Hi, contact us via skype or chat (coz you can be not our client, just flood here)
and we will check what's wrong. BTW we not support here.

i was curious about that, i would avoid discussing your service here
your not a payed seller here, but dealing with complaints about
your service here is also promoting it in a way.

 

[natureguy]

really?

 

[proxygo]

really?

dealing with customers on bhw is for bhw sellers to deal with its buyers.
cosmo shouldnt really be doing customer support here
as he isnt a bhw payed seller.

 

[MisterF]

Hi, contact us via skype or chat (coz you can be not our client, just flood here) and we will check what's wrong.
BTW we not support here.

You're not offering zilch on here, this is not a platform for you to offer sales support or advertise. You want to do that, then you need to upgrade your account.

 

[Moobs]

Just following up with the results I'm seeing after I stopped using CosmoProxy, which is significant only because their proxies are so bad.

 

[proxygo]

currently using a trial from them. Got helped really quick,
service is definetly a +1.

time will tell. lets just wait n see.

 

[abcdrai]

Also be extra careful buying their USA backconnect "residential (wannabes)" proxies. It's not real resiIP you can check the real providers of those IPs which are from datacenters or vps providers and they're just modifying the company names of those ranges I don't know how but I think its a request through ARIN or RIPE