Our subscription is due today.
For the past week we have been calling, emailing and trying to resubscribe our hosting for one more year with no success.
Our plan runs out today and no matter what credit card we use, we get the,
"There was an unexpected error while processing your request. We have logged the details of this issue. Please try your request at a later time."
So, we have called them a bunch of times and they wont take a payment over the phone, and kjeep saying they will lodge a ticket, and of course no one gets back to us.
Today is the the renewal day, so god knows only whats gonna happen now.
I just spoke to someone over there who says we are not in their system, they dont even recognise our password or invoice number. Even though I am logged in and looking at it.
Anyone have any suggestions?
For the past week we have been calling, emailing and trying to resubscribe our hosting for one more year with no success.
Our plan runs out today and no matter what credit card we use, we get the,
"There was an unexpected error while processing your request. We have logged the details of this issue. Please try your request at a later time."
So, we have called them a bunch of times and they wont take a payment over the phone, and kjeep saying they will lodge a ticket, and of course no one gets back to us.
Today is the the renewal day, so god knows only whats gonna happen now.
I just spoke to someone over there who says we are not in their system, they dont even recognise our password or invoice number. Even though I am logged in and looking at it.
Anyone have any suggestions?