- Apr 25, 2011
- 19,849
- 28,315
I was thinking about this stuff some more recently. Not specifically relation to this thread, was just thinking about it anyway.
I was thinking of artificial intelligence and machines taking over in a completely different way -
There have been quite a few scenarios recently where I have been speaking to real people about an issue and they've had absolutely no power to override the computer and fix the problem.
The first scenario was with paypal - they had an incorrect note of my business name, but regardless of how far up the chain they escalated this issue they were not able to get the name removed. It wasn't that they had any issue with what I was requesting - I had sent in proof of business name and they had agreed to my request, but they were physically not able to change it.
The second scenario was with a courier company - I had ordered some computer parts on next day delivery and the parts had got to the local depot the day after ordering at about 5am (on time) but had not gone out with that days delivery so they were going to be a day late. The depot is 10 minutes from where I live so I called them to say I had arranged it for next day delivery specifically because I was going to be out for the rest of the week and could I pick the package up from the depot myself? The help desk were unable to help and said the only way I could collect it myself would be if I left it go out for delivery as planned, wait until it failed and went back to the depot again, and then to call and arrange to collect it myself.
These two situations got me thinking - although its not the fancy version of AI taking over where robots start thinking for themselves, it is a boring version of this in so much as we already have AI and computer systems that we have no control over. As this develops further it feels like robots will effectively be in control simply because we have programmed such robust systems that we cannot alter them ourselves.
And keeping in mind we have absolutely no idea what consciousness or awareness actually is, what if those things actually grow out of this environment that we are creating? Then we'll all be truly fucked.
I was thinking of artificial intelligence and machines taking over in a completely different way -
There have been quite a few scenarios recently where I have been speaking to real people about an issue and they've had absolutely no power to override the computer and fix the problem.
The first scenario was with paypal - they had an incorrect note of my business name, but regardless of how far up the chain they escalated this issue they were not able to get the name removed. It wasn't that they had any issue with what I was requesting - I had sent in proof of business name and they had agreed to my request, but they were physically not able to change it.
The second scenario was with a courier company - I had ordered some computer parts on next day delivery and the parts had got to the local depot the day after ordering at about 5am (on time) but had not gone out with that days delivery so they were going to be a day late. The depot is 10 minutes from where I live so I called them to say I had arranged it for next day delivery specifically because I was going to be out for the rest of the week and could I pick the package up from the depot myself? The help desk were unable to help and said the only way I could collect it myself would be if I left it go out for delivery as planned, wait until it failed and went back to the depot again, and then to call and arrange to collect it myself.
These two situations got me thinking - although its not the fancy version of AI taking over where robots start thinking for themselves, it is a boring version of this in so much as we already have AI and computer systems that we have no control over. As this develops further it feels like robots will effectively be in control simply because we have programmed such robust systems that we cannot alter them ourselves.
And keeping in mind we have absolutely no idea what consciousness or awareness actually is, what if those things actually grow out of this environment that we are creating? Then we'll all be truly fucked.