GETSMMSERVICES.ONLINE - Ignoring customer, no service provided at all

[Cewgg]

@smm-heaven.net
https://www.blackhatworld.com/seo/g...resellers-only-bulk-order-hq-service.1021387/

Ordered 142800 YouTube views (2018-06-09) for roughly $46 for a friend as a favor. Today is 2018-06-19 and still no views are provided even though the panel shows status as "Completed". This social media panel is clearly not working and tickets are simply being ignored.

Asked for refund several times but the support kept wasting my time telling B.S how the order will start soon. Eventually, stopped replying at all.

This is not the way to run your business. I do understand that the owner is probably reselling the services but if your providers fail to provide the mentioned service and you are not able to refund - take it down instead wasting everyone's time.

 

[Cewgg]

Hi

You need to inform the seller you are going to action as Shitlist against him then ensure you add that screenshot too, before we can actt on this.
( Often this will get the seller to act ).


2. You must attempt all reasonable forms of resolution before posting a thread in this section. This includes diligently exhausting all forms of contact, waiting for 72 hours at a minimum, and informing the other party of your intention to shitlist them.

https://www.blackhatworld.com/seo/shitlist-rules-and-procedure.499995/



Seller has been on here today;
smm-heaven.net was last seen:

Today at 8:44 AM

This seller is biggest time waste I ever dealt with. I think his intentions are already clear, he is not going to refund. He deserves to get banned out of BHW and from whole internet if he can't refund such small order.

No reply from last message, even though signing in BHW multiple times after that.

 

[MisterF]

Shitlist Request Approved
@smm-heaven.net has been notified they have 48 hours to respond to this post.



PS. Reminder to all who have current issues, keep it PROFESSIONAL. No name calling or other insults.


Reminder to everyone else:

Shit list rule #4:
If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread.

 

[smm-heaven]

Hello, i am very sorry sir. This is just my fault and only mine, i have started the refund process and just forgot))

why haven't you message me again, really sir, lot of people know me as an honest person and person who is really resolving and refund to buyers.

sorry for "smiles" but when i read the whole situation from the start, this really made me laugh) because i really just forgot to do this))

i have the transaction id, but the main paypal was limited, can you please provide me with your paypal i will refund you !

also ( possibly this will mean nothing to you, but still ) as a gesture of good will, i am offering you a 20$ free balance on https://smm-heaven.net

just to compense your losses and my fault

not asking you or moderators to remove or delete the shit list , just wanted to say sorry for the mistake, and will try to avoid such situations in the future

regards

 

[smm-heaven]

Hello there
You've sent $40,00 USD to REMOVED
Make another payment

refunded

sorry for delays - really i accepted that you needed a refund, and forgot to do it(

 

[MisterF]

Hello there
You've sent $40,00 USD to REMOVED
Make another payment

refunded

sorry for delays - really i accepted that you needed a refund, and forgot to do it(

I removed the Paypal address, wasn't a professional move that, to publish it in full. If @Cewgg can confirm received this though.

 

[smm-heaven]

I removed the Paypal address, wasn't a professional move that, to publish it in full. If @Cewgg can confirm received this though.

yes i am sorry about adding personal info to thread.

 

[Cewgg]

I can confirm that I received but not everything what I paid for the views initially. In the first image we can see that the charge was roughtly $45 and I only received $37.82 ($7.18 still missing. If you refund then refund the full amount at least)

 

[smm-heaven]

I can confirm that I received but not everything what I paid for the views initially. In the first image we can see that the charge was roughtly $45 and I only received $37.82 ($7.18 still missing. If you refund then refund the full amount at least)

sir Gorod your username correct?

 

[smm-heaven]

you made 2 transactions? or only one? weird because i found the one of 40$ , i will process the second part now.

 

[Cewgg]

Solved. Second payment received as well. Thanks @MisterF for handling this.

 

[Society Girl]

Well done all involved for handling like adults. (doesn't happen to often!).

Smashed it.

 

[smm-heaven]

thanks

 

[proxygo]

its nice to see a seller just settle a fee - pay up and move on.
shame there isnt more like it.