Anyone know anyone at hetrixbyte?

[Inception_AC]

Does anyone know any of the owners or anything? I use them for hosting a few of my sites and they seem to have disappeared over the past week and now my site is suspended because their silly system didn't update!

Thanks

 

[HudsonWebServices]

Does anyone know any of the owners or anything? I use them for hosting a few of my sites and they seem to have disappeared over the past week and now my site is suspended because their silly system didn't update!

Thanks

No but did you try speaking with their tech support?

 

[Inception_AC]

yeah, no answer in 12 days now

 

[blogzandstuff]

Does anyone know any of the owners or anything? I use them for hosting a few of my sites and they seem to have disappeared over the past week and now my site is suspended because their silly system didn't update!

Thanks

So they haven't answered your calls, their site is still up, their twitter account hasn't been updated for 2 yrs though
https://www.hetrixbyte.com/about-us.html

 

[Inception_AC]

yeah very strange! they usually respond quickly aswell

 

[RootLayer_Sales]

From their site, Their live chat seems to be online i guess.

 

[Inception_AC]

doesnt show live chat here?

 

[Sephrata]

doesnt show live chat here?

Is your ad blocker stopping it?

 

[Inception_AC]

Is your ad blocker stopping it?

Everyday is a school day! hahaha

 

[RootLayer_Sales]

doesnt show live chat here?

Is your ad blocker stopping it?

Probably.

 

[Sephrata]

Everyday is a school day! hahaha

Hetrixbyte have a terrible reputation (as you've seen...).

I'm kinda wondering though why you don't go the VPS route with a decent provider? There are several on here, or you've got the likes of OVH/DigitalOcean/Linode etc.

Drop me a PM if you want advice as I've done this a million times now.

 

[Couch Monkey Media]

Never seen them around before. If you are not seeing the chat then they have blocked you with the chat program.

Just another reason no matter who you host with to keep backups of your sites so you can move them if issues like this happens.

 

[Inception_AC]

I have moved everything thankfully

 

[RootLayer_Sales]

I have moved everything thankfully

Did you move to a different provider? Who is your current provider?

Thanks in advance.