jopagi
Regular Member
- Oct 25, 2013
- 319
- 62
I'm writing here cause I urge a reply for a service problem and I'm feeling like the support it's kidding me or totally ignoring my requests.
I got all my likes + impressions order above 20k per link canceled, the max amount on this service is 30k so I'm under that amount by far.
I opened a ticket yesterday with the order numbers (25542847, 25666759, 25470344 and a new one today, 26018962) and they ask me if I've sent multiple orders for a total of 30k or more, but I didn't.
They told me they will notify me, and then asked again if I've put more than 30k on the same links, obviously they didn't even bothered themselves to check order numbers or URLs since I've used the link only in that order.
Later I've re-activated that URLs for lesser quantity multiple times and the orders has been delivered, so the problem is not the total amount on the URL but the 20k amount in a single order.
I got all my likes + impressions order above 20k per link canceled, the max amount on this service is 30k so I'm under that amount by far.
I opened a ticket yesterday with the order numbers (25542847, 25666759, 25470344 and a new one today, 26018962) and they ask me if I've sent multiple orders for a total of 30k or more, but I didn't.
They told me they will notify me, and then asked again if I've put more than 30k on the same links, obviously they didn't even bothered themselves to check order numbers or URLs since I've used the link only in that order.
Later I've re-activated that URLs for lesser quantity multiple times and the orders has been delivered, so the problem is not the total amount on the URL but the 20k amount in a single order.