PopAds stole my money

[joebrown]

I deposited some money to run a test campaign from pay pal and PopAds just suspended the transaction. They didnt reject the payment nor did they accepted it, they just held my money hostage and simply stated to contact support. Already pissing me off. So I contacted them and told them to refund my money and 2 days later they just keep asking for more information, so I opened a case at paypal and requested a refund there. Now they suspended my account at PopAds and wont refund me my money. It was just $10.00 but its still a shitty way to handle their business, Ive been a publisher with them for a few years and made over $1,600 with them as well as ran a few campaigns as advertiser too. Never had a single problem. How cant they accept money from the same account they have been sending me money to for years? And if they are going to deny the transaction then why take the money and put it on hold? Just refund it.

 

[bartosimpsonio]

There are a lot of scams in this area and the companies are forced to do extra checking which sometimes is a PITA. Doesn't mean they singled you out, just means your IP or something else triggered a vetting process. Wouldn't blame them. Too many scammers going around freely.

 

[DuckingOutstanding]

This happened to me as well- I made a $25 deposit, set up a $5 test campaign, within 15 minutes after submitting my campaign, my account was suspended and I was locked out!

Reaching out to popads (Gordon Ho), I got nothing but nonsense replies at first, now nothing...

Initially he tried to claim "multiple accounts" as the reason - except this was the first and only account ive had with them - no remote possibility i could be mistaken here...

Next, he tried to claim it was for sending "low quality traffic" - problem is, I registered as an ADVERTISER, not a publisher...I never sent them any traffic, I paid THEM to send ME traffic!

After reiterating this statement after receiving that exact excuse a couple times over, and repeatedly demanding either:

A) a refund
OR
B) the service I paid for

I have received nothing but a neverending cycle (about 10 rounds so far) of:

Gordon Ho: "was everythong resolved? Can we help?

Me: "no, (reiterates the problem and desired remedy) + please reply asap"

Gordon Ho: (3-5 days later) "we have noticed that this ticket has become inactive so we are closing it for inactivity"

Me: "no, the only inactive/unresponsive party on this ticket is you. I have clearly stated the issue and desired resolution, and am still waiting to hear back from you, stating that one of those were carried out OR why you feel entitled to keeping my $25 having rendered 0 service"

Gordon Ho: "was everythong resolved? Can we help?

I sh*t you not - that cycle 10x - in going to dispute just before the pp deadline to do so if no resolution...but this is ridiculous

 

[Worm99]

Have you tried contacting the support on their forum? I've had just good experience with them, but we all make mistakes, especially when you've got thousands of clients.

 

[DuckingOutstanding]

Have you tried contacting the support on their forum? I've had just good experience with them, but we all make mistakes, especially when you've got thousands of clients.

The problem is, im locked out of my "suspended" account and cannot access their forum...plus if they read one single email theyve replied to, they would know what the issue is...but I think they have, which is why they've been deftly avoiding answering my questions and trying REALLY hard to get that ticket closed and "swept under the rug"...IMO anyway

 

[blackc0de2]

Have you tried contacting the support on their forum?

 

[444444]

Yeah popads is absolute crap! I recommend staying away from them. And Gordon Ho is an absolute retard.

 

[DuckingOutstanding]

Have you tried contacting the support on their forum?

See my last reply in this thread.

 

[youbike]

every system like that always stole
some stole a little , some stole a lot
why you become confuse ?? that is normal and everybody know that

 

[marcoselblogger]

This happened to me as well- I made a $25 deposit, set up a $5 test campaign, within 15 minutes after submitting my campaign, my account was suspended and I was locked out!

Reaching out to popads (Gordon Ho), I got nothing but nonsense replies at first, now nothing...

Initially he tried to claim "multiple accounts" as the reason - except this was the first and only account ive had with them - no remote possibility i could be mistaken here...

Next, he tried to claim it was for sending "low quality traffic" - problem is, I registered as an ADVERTISER, not a publisher...I never sent them any traffic, I paid THEM to send ME traffic!

After reiterating this statement after receiving that exact excuse a couple times over, and repeatedly demanding either:

A) a refund
OR
B) the service I paid for

I have received nothing but a neverending cycle (about 10 rounds so far) of:

Gordon Ho: "was everythong resolved? Can we help?

Me: "no, (reiterates the problem and desired remedy) + please reply asap"

Gordon Ho: (3-5 days later) "we have noticed that this ticket has become inactive so we are closing it for inactivity"

Me: "no, the only inactive/unresponsive party on this ticket is you. I have clearly stated the issue and desired resolution, and am still waiting to hear back from you, stating that one of those were carried out OR why you feel entitled to keeping my $25 having rendered 0 service"

Gordon Ho: "was everythong resolved? Can we help?

I sh*t you not - that cycle 10x - in going to dispute just before the pp deadline to do so if no resolution...but this is ridiculous

EXACTLY the same issue here. He delays 2+ days in each reply, and when he does, he won't explain or solve anything, until he closes the case.
He suspended my transaction, then my account, and then closed the case.

Seems like a scammer, but I don't get why is the website still up. Did you receive the Paypal refund? I've just opened a Paypal case and I trust they will refund me some day...

The advertising business is full of liars. Maybe all good reviews about PopAds are made by himself ("Gordon") and he is just another scammer in the web.

every system like that always stole
some stole a little , some stole a lot
why you become confuse ?? that is normal and everybody know that

NO. Only dishonest people steals, and sooner or later will be reported and down.

 

[manpreet]

I got the same and went for a paypal dispute and won it.

Do a dispute right away as the replies which "Gordon Ho" sends out are nust automated shit trying to buy time from a dispute. Then escalate it amd you will get your funds within 2 days.

 

[Mr Cracker]

PayPal will only tolerate so many flags against someone, if X people are pointing fingers towards a business for the same reasons it's just a matter of time before they catch a banned account.

My advice would be that you rinse and repeat this thread, post it across forums, Reddit, LinkedIn and place like that.

If you make enough noise the rats will come a running. Make them come to you, don't give them the satisfaction by contacting them if you're being ignored.

Two factors in life have served me well:

1. Kill aggressive people with silence.

2. Make noise and business's will come to you.

 

[marcoselblogger]

I got the same and went for a paypal dispute and won it.

Do a dispute right away as the replies which "Gordon Ho" sends out are nust automated shit trying to buy time from a dispute. Then escalate it amd you will get your funds within 2 days.

I got the same and went for a paypal dispute and won it.

Do a dispute right away as the replies which "Gordon Ho" sends out are nust automated shit trying to buy time from a dispute. Then escalate it amd you will get your funds within 2 days.

Cool, thanks for the info

 

[marcoselblogger]

PayPal will only tolerate so many flags against someone, if X people are pointing fingers towards a business for the same reasons it's just a matter of time before they catch a banned account.

My advice would be that you rinse and repeat this thread, post it across forums, Reddit, LinkedIn and place like that.

If you make enough noise the rats will come a running. Make them come to you, don't give them the satisfaction by contacting them if you're being ignored.

Two factors in life have served me well:

1. Kill aggressive people with silence.

2. Make noise and business's will come to you.

Thanks for the advice, I totally agree

 

[Ranky$]

This happened to me as well- I made a $25 deposit, set up a $5 test campaign, within 15 minutes after submitting my campaign, my account was suspended and I was locked out!

Reaching out to popads (Gordon Ho), I got nothing but nonsense replies at first, now nothing...

Initially he tried to claim "multiple accounts" as the reason - except this was the first and only account ive had with them - no remote possibility i could be mistaken here...

Next, he tried to claim it was for sending "low quality traffic" - problem is, I registered as an ADVERTISER, not a publisher...I never sent them any traffic, I paid THEM to send ME traffic!

After reiterating this statement after receiving that exact excuse a couple times over, and repeatedly demanding either:

A) a refund
OR
B) the service I paid for

I have received nothing but a neverending cycle (about 10 rounds so far) of:

Gordon Ho: "was everythong resolved? Can we help?

Me: "no, (reiterates the problem and desired remedy) + please reply asap"

Gordon Ho: (3-5 days later) "we have noticed that this ticket has become inactive so we are closing it for inactivity"

Me: "no, the only inactive/unresponsive party on this ticket is you. I have clearly stated the issue and desired resolution, and am still waiting to hear back from you, stating that one of those were carried out OR why you feel entitled to keeping my $25 having rendered 0 service"

Gordon Ho: "was everythong resolved? Can we help?

I sh*t you not - that cycle 10x - in going to dispute just before the pp deadline to do so if no resolution...but this is ridiculous

Bro this shit is happening to me too. I'm a publisher and an advertiser.

Spent over $1,100 to run campaigns without issues. Until 3 days ago I deposited $300 and boom my account got suspended. I've been reaching out to their support but they're replies are shitty. That money is too much to loose.

 

[Appturbo]

popads has worst quality traffic and huge amount of bots for advertisers.

But never had problem with depositing money.

 

[AppsKashi]

for me popads is suck i like to work with adsterra and propeller they are the best team and for compaign

 

[duran1]

write your reviews guys: https://www.g2.com/products/popads/reviews