Here is real experience that I have go through for his course. I paid for the sapphire course so I kinda expect he to guide me to success but it's NOT.
-After I saw the training videos, it was record one year ago, which is still fine. He exactly told me that there is nothing changed. But before, he mention that he is selling for almost a year now which raised my concern since it's contradicting for a guy who teaching the others one year ago and start selling one years ago too (wtf).
-I watch all of his video and get some concept of what I need to done.
-First, I need to register for amazon proseller account but I have problems about registering so I contact him to help me since Wednesday October 11 until Sunday October 15, he is not even responded my skype. He completely ignore me for almost five days.
-Then, I finished registering by my own solution.
-I follow what he teach in the video. I need to adjust the shipping time which lead to next concern, I ask him why can't I change the shipping time. He try to fix my problem for a while and tell me to contact the amazon support by myself because he don't know what is the cause. I just ask the support and figure things out myself without him, he not even come up with a solution (it's was a part on my fault too that I forget to change the addrees but isn't that kinda newbie mistake that the teacher like him that sell and teach others for a whole year should figure it out? and also this part of changing the shipping time is not even mention in the teaching video that some part of amazon layout is change and he don't even update his videos).
-Next concern, I try to find the product using his method and tools he recommend. I ask him about my concern of the tools, he reply that he not using that tools anymore(wtf). And completely don't know that he din not send me the video so I kinda upset again (like why don't you told me that you are not using that tools you teach in the video anymore and not even send the new video of how to use the new tools to me, if I am not asking him, he wil still not send the video to me).
-Once again, I am having problem with repricer, so I ask him about the problem. And he is not responding for almost 24 hours so I type in something in the thread (you can see it in the ealier page), and magically he respond me and ask me again what is my issue (like dude, I just explain my issue in the previous message.) And again, repricer change the layout of how to list the product and in the video he don't update it or even tell his students ( he even admit that he did not update the video). So I need to once again, figure it out by myself and the repricer support.
-And on his video, when he explain about how to calculate the profit, he don't add the shipping fee and tax on the supplier site which lead to further frustration on my part like why the repricer is not wokring properly which he claim that it is a software bug (lol), and he admit that it is his fault not to add the shipping and tax fee because he think it is common sense for everyone to know ( but excuse me, when you list your product, you don't even add the shipping and tax for your storem, yeah common sense).
-He also don't mention that the supplier site, there is a minimum of how much per order in order to get free shipping, need to figure it out myself.
-And when I ask how you compete with the other competitor if they keep cutting down the price, he answer me that I need to keep lowering my price too. So I ask him if the repricer service that he recommend in his video could do that, he told me he is not sure (like what? did you even use it bro, you sell for a whole year and not even know it's feature). At this point, I don't even think he is the owner of the earning that he show. Anyway, later, he told me that the repricer can't even done that (but you told me to keep lowering the price, and the fact that the repricer couldn't even do it is so stupid). I don't even understand why he answer me like that in the first place, if it's not even possible to do it. He later told me that to just let the competitor cut down the price, or just don't compete with them (once again, he keep contradicting himself).
-Finally, today, I was finding more product to list and found the problem that the supplier website could only show only the first 1000 items but it's show that there is total of 400K product so I curious and ask him how do I access to the rest of items. He told me he don't even notice that the supplier website can only load the first 1000 items (come on dude). At this point, I am just done with him.
-And also, he mention that he have ISP problem or internet connection issue since last Sunday, that's why he can't answer me frequently (but could suddenly answer my question when I simply say hello on his thread). And today, Friday 27 October, almost a week, a guy that earn $35K a month couldn't even fix his problem.
I ask him for a refund because I know that in his policy, the sales is final so I need his permissionm but he refuse anyway. Here is the reason I think it's ok to have a refund:
-Straight ignore his students for almost five days and most of the time I need to wait for almost a day.
-Don't even know the solution to most of my beginner questions, most of it I need to figure it out myself.
-No prior knowledge of supplier website which is strange for any expert seller.
-Don't update the traning videos and get in touch with me that there is an update.
-Don't send and update videos, which I need to ask him first in order to make him send it to me.
The fact that he advertise to guide his student to success is just so false to me, furthermore, the cost of the guide is not just few bucks but it's $699 so I expect something in return not this crappy support from him and that is my whole experience. Hope it help you consider about this. And don't get me wrong the method and idea of this guide itself is great, but not the mentor. The value itself is not even close to the price. I feel like he is just somebody who have this video and just pretend to be the owner.