PayPal Permanently Limited

[spirtx]

Hey guys,

I've been selling on ebay mainly cosmetics and stuff, but I also have been selling injectable vitamins.

These are completely legal to buy over the counter in my country, and I saw other people selling them.

I been selling them for about 2 months and yesterday I got my paypal account permanently limited due to selling injectable vitamins.

If I knew that would of be such a problem, I would never sell them. I had about 850 euros, which I really needed.

Any of you guys encountered such a limitation? Is there any way you can restore your account? Also in the worst case scenario would they at least allow me to withdraw my money?

Thanks

 

[bartosimpsonio]

Everyone selling via Paypal: withdraw your funds daily.

I don't think anything injectable is legal via Ebay anyway, not in the West.

 

[MisterF]

I'd suggest you approach them, ask for the funds to be released and even be so bold as to say you won't sell these again using their payment system.
Even though these are allowed in your country, they must be against their TOS, by the sounds of it.

 

[jeromepaine]

Can you show us the screenshot of paypal limited message?

 

[spirtx]

Everyone selling via Paypal: withdraw your funds daily.

I don't think anything injectable is legal via Ebay anyway, not in the West.

I live in Eastern Europe and never though I might be doing something wrong as those are widely sold at the pharmacies without prescription.

Many bodybuilders use them too.

 

[spirtx]

Can you show us the screenshot of paypal limited message?

Here is the email
Dear ***********

We have recently reviewed your PayPal account activity, and determined that
you are in violation of PayPal's Acceptable Use Policy regarding your sales
/ offers of violation Vitamin B Complex Injections:
*********************************************

As a result, your account has been permanently limited and this cannot be
appealed.



Per the PayPal User Agreement, when we permanently limit an account due to
an Acceptable Use Policy violation, we may hold any available balance in
your PayPal account for up to 180 days. We will review your account at 30
days from the date of this email and determine if you have any outstanding
disputes or claims. If there is a balance remaining in your account at
this time, we will review your account every 30 days until either all your
money has been made available to you for withdrawal, or a period of 180
days from the date your account was limited is reached. Please log in to
your PayPal account and verify that your account information is accurate,
as PayPal cannot be held responsible for incorrect information provided by
the account holder.

Please remove all references to PayPal from your website/s and/or
auction/s. This includes not only removing PayPal as a payment option, but
also the PayPal logo and PayPal shopping cart.

The PayPal User Agreement states that PayPal reserves the right to limit
an account for any violation of the PayPal User Agreement, including the
Acceptable Use Policy.

Under the PayPal Acceptable Use Policy, PayPal may not be used for the sale
of prescription drugs that violate applicable laws or industry regulations
or for products that present a risk to consumer safety. PayPal considers
the marketing of a product and may restrict transactions for products
marketed to act like or function the same as a prescription drug. PayPal
also may restrict transactions for recalled drugs, unapproved drugs and
dietary supplements that have been banned by governmental agencies.

You can view the complete PayPal Acceptable Use Policy by clicking the
"Legal" link at the bottom of any PayPal page and clicking "PayPal
Acceptable Use Policy". You can also find some more information on the
PayPal Acceptable Use Policy on our Help Center.

We thank you in advance for your cooperation. If you have any questions,
please contact the PayPal Brand Risk Management Department at
[email protected].

Sincerely,
Simon
PayPal, Brand Risk Management

 

[jeromepaine]

I guess your competitor on eBay reported your product and because they don't want competition they are going to cry until your product is removed. It happened to me but different story, my product got removed on eBay and issue a copyright notice but fhe funny thing is I am the original product creator.

 

[bartosimpsonio]

I live in Eastern Europe and never though I might be doing something wrong as those are widely sold at the pharmacies without prescription.

Many bodybuilders use them too.

I understand that. But just to give you a counterexample, here in my region you go to jail for selling those outside a clinic or hospital. Laws are different. If Ebay itself was caught allowing sales of those things, they'd be in trouble.

 

[jeromepaine]

Well I guess your product is really under the prohibited activities of paypal. See this link https://www.paypal.com/en/webapps/mpp/ua/acceptableuse-full

Ok so there's people from eBay selling kinds of stuff like your's that still up and running. What do you think is the difference?

 

[spirtx]

Well I guess your product is really under the prohibited activities of paypal. See this link https://www.paypal.com/en/webapps/mpp/ua/acceptableuse-full

OK, any idea what can be done

 

[Sephrata]

OK, any idea what can be done

Nothing. Paypal is very strict on this stuff.

Where in Eastern Europe are you by the way? I'm in Czech Rep and those vitamins are banned here.

 

[spirtx]

I understand that. But just to give you a counterexample, here in my region you go to jail for selling those outside a clinic or hospital. Laws are different. If Ebay itself was caught allowing sales of those things, they'd be in trouble.

I don't deny my fault. I should of been aware of their policy. I got it, it's my mistake. I'm more concern that my business went down the drain, that's why I'm asking if somebody has been in the same situation and is there something that can be done. I have 500 listing and only one was these f**cking vitamins. I believe that's a bit harsh.

 

[jeromepaine]

OK, any idea what can be done

I think the eBay sellers have this.

Providing file sharing services or access to newsgroups; or selling alcoholic beverages, non-cigarette tobacco products, e-cigarettes or prescription drugs/devices.
Please send contact information, business website URL and brief business summary to [email protected]

 

[bartosimpsonio]

I don't deny my fault. I should of been aware of their policy. I got it, it's my mistake. I'm more concern that my business went down the drain, that's why I'm asking if somebody has been in the same situation and is there something that can be done. I have 500 listing and only one was these f**cking vitamins. I believe that's a bit harsh.

You should explain this to them and tell them in your region it's not illegal and that you'd like a 2nd chance.

 

[hantulaut]

just becarefull to use paypal

 

[spirtx]

You should explain this to them and tell them in your region it's not illegal and that you'd like a 2nd chance.

Thanks, I sent them 2 emails and got 2 identical answers. The funniest thing is that many US MD ordered them, even thanking me for supplying as they inject them to patients who lack different vitamins

 

[Sephrata]

Thanks, I sent them 2 emails and got 2 identical answers. The funniest thing is that many US MD ordered them, even thanking me for supplying as they inject them to patients who lack different vitamins

The fact that you sold to the US without a licence basically means you're f*cked and lucky you've not been fined.

 

[seoguy81]

Getting your money right away looks tough. After 180 days there is hope.

 

[BackY]

So what, they limit your account and the money is automatically THEIRS now? WTF? At least tell those fuckers to give your money.
This is same like AdSense saying you brought fake trafick, or broke the ToS, "We are getting the money back to the insvestors", but yet no one EVER got a returned balance (or refund) from AdWords.... shity ppl!

 

[spirtx]

The fact that you sold to the US without a licence basically means you're f*cked and lucky you've not been fined.

Thanks for sharing your thoughts.