My website has been Hacked

[latifhazara]

Looking for Help. My website looks it has been hacked. the have wiped out everything and unfortunately I dont have the back as well. when get to Cpanel i can see there is strange user account and FTP server. it looks there is some injection. I dont have the option to install Wordpress or Joomla and other application. Need help to restore the Cpanel and clean all injection and start my website....

 

[surajr93]

Looking for Help. My website looks it has been hacked. the have wiped out everything and unfortunately I dont have the back as well. when get to Cpanel i can see there is strange user account and FTP server. it looks there is some injection. I dont have the option to install Wordpress or Joomla and other application. Need help to restore the Cpanel and clean all injection and start my website....

can you provide us screen shot

 

[latifhazara]

screen shot of Cpanel...

 

[surajr93]

screen shot of Cpanel...

yes and file that inject

 

[latifhazara]

I dont how to send that picture here from my desktop. I dont know which one is the injected file.. as far it has been wiped out.

 

[surajr93]

I dont how to send that picture here from my desktop. I dont know which one is the injected file.. as far it has been wiped out.

okay then you must contact to them from were you have buy hosting then tell them they will clean all file and make fresh clean everything.

 

[surajr93]

as they can help you contact them

 

[Debian]

Talk to your server administrator about this. Don't try to resolve this yourself if you have no security experience.

 

[Deleted member 657006]

You need to set a real secure password .

I think you need to add more security
There plugins to block someone getting in .....

Please read this
http://www.wpbeginner.com/wordpress-security/

And then read this
https://premium.wpmudev.org/blog/keeping-wordpress-secure-the-ultimate-guide/

Good luck.

 

[djp371]

You may contact your hosting provider and ask if they can restore your site and ask for assistance.

 

[DunDidIt2X]

You may contact your hosting provider and ask if they can restore your site and ask for assistance.

Exactly. Most hosting providers keep at least a 30 day back up. Also, this should be a lesson to you to constantly back up your website.

With no back up you prolly screwed.

 

[Adslytic]

Ask your provider if there is any chance to restore a daily/weekly backup for you. It is not an automated process, but should be possible. I think that every business makes a backup at least on weekly basis. (I prefer 2x a day)