negative feedback

Hey, I am planning to sell on eBay and was browsing through some seller's feedback and it seems on almost all the negative feedbacks, the seller accuses the buyer to be a fake competitor buyer and the fake competitor buyer gives negative feedback on purpose? Screenshot...

I can't say I'm surprised at how many people I see who don't know how to handle negative reviews. I mean, sure, I doubt any of us particularly enjoy receiving negative reviews, but they aren't the end of the world. On the contrary, negative reviews can even a great opportunity to showcase your...