account restriction

Two clients in the same niche, one of them basically resells the other’s product, and both wanted the same event data. So i shared one pixel across both bms. Took ten minutes, felt harmless. Eight days later one of the two ad accounts got restricted. The other didn’t. Could be the pixel, could...

Client added a second payment method on a tuesday and the account was restricted by thursday. Easy story, but when i pulled the change history there were two other edits in the same window, a pixel re-pasted on checkout and a pixel shared in from another bm. Nobody had told me about either. I...

A client sent me a screenshot saying his account was restricted, with no other context. I went straight into the ad account and started checking spend history and recent edits. Nothing stood out. Then I noticed the screenshot was cropped. The notice was on the business manager, not the ad...

When a client sends me a screenshot saying their account is restricted, I usually need a bit more than that cropped warning. Where did it show up? Can they still get into the ad account? Is there another notice somewhere in the BM? I’ve wasted time checking creatives and landing pages before...

Took a while to trace this one, writing it down for the record. Your account had been running normally, then one morning it just showed restricted, couldn't even log in. first appeal went in with a general business explanation, got a response two days later saying the decision stood. second...