I have no problems with my proxies from him, and i have a lot more then your 1 proxy. Sometimes 1-1 proxy doesnt work, that happens. Do you think the best you can do is come here and open a thread withhttp://www.blackhatworld.com/blackh...ivateproxy-does-stop-service.html#post1647091 that problem? If you write him an email, they responds in half hour, any time of the day.
I had a problem with his service too but I think it's pretty much normal cause I wasn't familiar with his new system He was really helpful and helped me sort my problem out. I am a his happy customer so far.
lol He sent me and email 2 hours ago maybe, first I thought it was a user thing and ofcourse I asked him to see if everything is ok on he's end. He checked everything and it was ok on his end then I investigated on my end and the problem was on my end ( well not exactly on my end but on my provider end, the proxies where not routed to me anymore, a hole class ) so I talked with my provider who fixed the problem in maximum 30 minutes. Everything is working now and ofcourse several emails where sent to him updating on the status. From here to opening a thread about it ..... what can I see.
And if it stopped working to days ago why not notify me right away ? I highly doubt that it stopped working 2 days ago because I would received others emails about non working proxies. I think it stopped working today when I added a new few classes at least that's what my provider told me.
This is what I've got from my provider:
Sometimes the switch can be a little flaky on servers with such a large number of IP addresses -- After I added your new block this morning the server would have needed to re-ARP, and the server's natural behavior is to send out as many ARPs as it can as quickly as it can in an attempt to identify its IPs on the network but this flood of ARPs sometimes results in the ARPs being disregarded or misidentified.
Oh and everything is working now he forgot to come back and post that
You will have to understand that things can happen from time 2 time and I'm always prompt in fixing things. You would wanted me to tell you that I will fix it in 30 minutes when I had no idea because the problem wasn't on my end ? I couldn't estimate either because again it wasn't on my end.
Anyway everything was fixed in 2 hours from your first email so I think that's pretty good.
OP, you could be like me and have your VPS account terminated on "accident" and lose all your proxies and software. I told them just to restore the backups and they can't even do that. Says there's something wrong with them. Now I get to rebuild the proxy server myself. All they can say is sorry. I guess while the method is fresh in my head I'll add another VPS and more proxies so if they do it twice I'll say just send the refund and adios.
The only thing you can count on is that problems will happen. How you deal with them reflects more on you than the person you're complaining about.
I have hundreds of proxies with Alex, and have referred a bunch of people to his service. With anything, there may be a problem here and there, but I have found his service to be superb and a great value for the $.
Sorry just saw you message. You can get 10 new proxies every month, and the recycle thing work like this. The proxies are put on hold for 1 month and after that they are recycled. Just in case they where blocked in some places in 1 month probably the block will not be there anymore.
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