Your experience with Hostwinds

I'm using their service (business plan) for like half a year, and I'm pretty much satisfied, it is the best hosting I ever used.
zero downtimes, their customer support is always online.
 
I left hostwinds for several reasons, and one of them is downtime. They have 24/7 customer support, but when you have server downtime, you can't do anything about it.
 
I use Hostwinds, and they're great. I've had some minor issues with a few email addresses in the past, which their support handled quickly and properly for me.
 
Never had any issues with Hostwind. Their support is some of the best I have seen
 
i got poor support today with hostwinds, they shutdown my account, suspended. then they dont know when my site will be active again ! its because of excessive traffics, 20 requests/seconds, now i know, its my fault.but i only tried my viral traffics on hostwinds. now they are not allowing to reactivate again my account. i feel sorry for myself. i need my 14 domains / 50 subdomains for backup.
 
I was with them when they were smaller and I decided back then never again. On a VPS that they built and configured my A Records kept vanishing, SMTP on and off, various server-level configs there then gone. Finally the tech guy said "this is the last time I'm fixing it for you". WTF. Server goes down, services spotty after recovery and it's my fault for complaining. Once when the server was down they said it would be back up "as soon as he gets back with the new machine". As I said they were smaller then. But still. Never, never again.
 
I give hostwinds a A+. I've been using their business hosting for years. I host a hanful of high traffic sites with them and got 150k hits to 1 in a few hours and the servers handled the traffic without a flaw. Also, customer support has always been incredible anytime I needed help minor or major. I have noticed a few times my sites were down, but that hasn't been a major issue at all.
 
I'm also on the fence right now if I should give Hostwinds VPS a try or not and the replies in this thread really doesn't help, because of how extreme people's experience seems to be. Not just in this thread, but in other threads I have read as well, about half are saying their service and support is amazing and the other half are saying their support is crap and their websites go down all the time. Of course with anything in life you will have some people that love it and some that hate it, but just odd how it seems to be a complete 50/50 split on both extremes with nothing in the middle.

One question, does Hostwinds VPS allow you to send bulk emails with a self hosted email auto responder? I don't know if I will go with a self hosted email auto responder or some SMTP, but still just wondering.
 
Thanks for the feedback people !
So what do you guys suggest?
Dreamhost or GoDaddy or any other?

My honest vote goes to Servikus, I recommend you to check them out, they have a BST here.
 
I'm also on the fence right now if I should give Hostwinds VPS a try or not and the replies in this thread really doesn't help, because of how extreme people's experience seems to be. Not just in this thread, but in other threads I have read as well, about half are saying their service and support is amazing and the other half are saying their support is crap and their websites go down all the time. Of course with anything in life you will have some people that love it and some that hate it, but just odd how it seems to be a complete 50/50 split on both extremes with nothing in the middle.

One question, does Hostwinds VPS allow you to send bulk emails with a self hosted email auto responder? I don't know if I will go with a self hosted email auto responder or some SMTP, but still just wondering.

Take a look at nukeservers.com, Dude, that might be a good way for you to go. I use him and he is top notch, no excuses solid.
 
i hardly give reviews on hosting n all but my take its law of nature that there would always be dissatisfaction but
from my side go with it...i honestly haven't had any issues...support is good ..
try it n see.
 
I'm on Hostwinds currently and not very happy. I refer all of my clients to them (lifetime commissions gives incentive).

It's shared hosting I refer my clients to and I have a managed VPS I host others on. My sites were down 4 times this week! I have migrated most of my clients sites that were on my VPS to a shared hosting provider elsewhere. No more downtime.

I figured the traffic from all of the combined sites was a problem, so I moved them and kept my personal site on a $43 a month VPS. It's down consistently.

On top of it all, I talk clients into transferring to them, and they completely screw up transfers. I'm pretty sure they erased my site that I transferred.

I had a site recently transferred to them and specifically asked for ONE site to be transferred. They transferred my entire cpanel, and crossed up all of the sites and had them routing to the wrong site. Finally after they figured out that they weren't supposed to transfer every site in my cpanel, they started fresh and got things rolling. Site was up and running fine, cool.

Then I asked for an SSL cert to be installed. Next thing you know the site is completely gone and when asked what happened they message me this:

Screen Shot 2014-12-11 at 9.42.04 PM.jpg

So I believe they some how deleted the site, then I messaged them the problem only occured after installing the SSL. They probably then went back to the old login detail at the other hosting company and re-transferred the site (or copied rather) because changes I made on the site after the first transfer were now erased. Imagine if I had been transferring indefinitely from the hosting company and deleted my account. That would have been tragic.
 
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