Hey can someone explain to me how this works please. OK buyer purchased from me. A few minutes after I see the funds go on hold by paypal. Ok so now the money is not in my account anymore. I go to resolve the issue and say that the item was given to the buyer. Today I log in and there's a new dispute and paypal is giving me 2 options. Proof that I shipped the items. ( I cant since its an intagible item ) Refund the money to the buyer. HOW THE FUCK! do they want me to refund it if its not in my account anymore ?