Wordpress plugin/theme for ORM

We want to send an email to all of our customers requesting a review with google/yell/facebook if they want to leave a positive review, but send them to a contact screen if they want to leave a negative review..
Is there a theme/plugin which can be used can do whats required?

Nothing that I know about... but you can create a form and ask them to contact you through this form in case they have negative experience with you

WP BrandShield is another popular WordPress plugin for ORM. It offers a variety of features such as social media monitoring, review management, and brand mentions tracking. It also has a built-in sentiment analysis tool to help you understand the overall sentiment towards your brand.