Wordpress fail

vitalyk

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My website http://translationindonesia.org suddenly cannot be opened. When I check cPanel, no updates of wordpress is available. Morover hosting says: You do not have any wordpress installed. Just some days ago all worked normally. Please tell what should I do
 
If you have a back up then restore it, if not ask your hosting support if they have a back up for your site.
 
Please tell what should I do
Cry?

Jokes apart, the first thing to look for is the error log. I don't know how cpanel handles it, but if you have ssh enabled, try going to /var/log/apache2 directory and check your log files and see what really is happening.

If you see an error you cannot understand, google the error (leaving out your local file paths etc). It's not rocket science.

Edit: I bet $5 that your host updated the php version, and something got broken with that (like an extension).
 
How are you checking in cpanel? Through the one click / softaculous installer or through the file manager or phpmyadmin? Any of those will tell you if WP is installed or not.... If you see WP files installed, but the site isn't loading up, an automated upgrade or something might have broke a plugin causing site not to load.

If you still have wp related files, turn off plugins (rename plugins folder) reinstall wp core files directly through ftp, file manager or ssh. Login and reactivate plugins one by one.

If there's no files anywhere, you'll need to restore from a backup or ask host for help in restoring
 
How are you checking in cpanel? Through the one click / softaculous installer or through the file manager or phpmyadmin? Any of those will tell you if WP is installed or not.... If you see WP files installed, but the site isn't loading up, an automated upgrade or something might have broke a plugin causing site not to load.

If you still have wp related files, turn off plugins (rename plugins folder) reinstall wp core files directly through ftp, file manager or ssh. Login and reactivate plugins one by one.

If there's no files anywhere, you'll need to restore from a backup or ask host for help in restoring
His files are probably there, I checked the provided url, and it's showing a ISE; a wp one.

Without checking the log file, it's impossible to say why the ISE is showing. ;)
 
I checked the site and I think it's a PHP error. Rollback any updates if you had one recently
 
Rolling back updates is better than losing all progress... You'd lose on few work than the entire site
 
Rolling back updates is better than losing all progress... You'd lose on few work than the entire site
Db or the files? Or the environment? Rolling back which one? Interesting :)
 
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