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Will I Win My PayPal Dispute?

Discussion in 'Ebay' started by KillaMike, Jun 5, 2012.

  1. KillaMike

    KillaMike Newbie

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    I sold phone cards on ebay and messaged him the codes. He then opened a dispute saying he never received them. I put in the PayPal notes on the dispute that they were delayed, and would ship ASAP, then I quickly mailed them to him via Priority Mail and provided PayPal with the tracking number. Do you think ill win the dispute?
     
  2. darknight44

    darknight44 Junior Member

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    paypal buyer protection doesnt cover digital products..

    you should have simply told paypal it was a virtual product, Thats how i won my own dispute :D

    you will still win the dispute though, after they check the tracking number.
     
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  3. Aty

    Aty Jr. VIP Jr. VIP

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  4. KillaMike

    KillaMike Newbie

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    Thanks for the help guys!
     
  5. fezlopez

    fezlopez Registered Member

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    As long as you have tracking number showing delivery, you are fully covered by seller protection.
     
  6. Black Flip

    Black Flip BANNED BANNED

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    Knowing eBay & PayPal they're always on the buyers side. If I was you I would call them up and explain the situation. Hope I helped!
     
  7. godsong

    godsong Newbie

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    battling someone when you have sold digital is usually a lose lose situation. Especially if you didn't list it in the digital field.
     
  8. dowser

    dowser Power Member

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    Not necessarily so, they also take your history into consideration. I have a clean sheet with them and I've never lost a dispute, mind you, I never try to scam anybody.

     
  9. VIC SEO

    VIC SEO Elite Member

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    if you have provided all the details correct,then you will win the dispute for sure.Similar thing happened with me .I opened a dispute,provided all details they asked.I won the dispute at last
     
  10. Stupid Smurf

    Stupid Smurf Regular Member

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    I posted a thread with a similar question, no replies. So trying here.

    I have someone disputing, I sell intangible goods too, which isn't protected I believe, correct? The guy also opened the dispute asking for a refund via paypal email, I asked him via paypal email a question that would show to me whether or not he actually received the goods, he refused to answer, threatened me (via paypal email), then did a charge back. Now he is saying he is taking it to the highest level of paypal to expose I'm a fraud. I've never had a chargeback before (besides unauthorized payments, and paypal is actually disputing one for me, and repeat buyers), so I should win this case, right?

    Dude has been acting like such a total D-bag, don't really care about the money anymore (was a small sale), just him losing, LOL.

    Would calling or doing anymore help? I showed screen shots of the email of delivery, which paypal has accepted before it seems. I also pointed out that I was trying to work with him, via their email so they can see that.
     
    Last edited: Jun 26, 2012
  11. extacef

    extacef Newbie

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    yes, you will be definitely sucess.
     
  12. Fixed

    Fixed Registered Member

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    yup probably will win, good luck
     
  13. Dumper

    Dumper Supreme Member

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    @Stupid Smurf - Unfortunately with intangible goods you will never win and it's irritating as hell. I recently fought a chargeback in which i overdelivered on traffic and backlinks and the dude replied thanking me and i used it in my case and still lost. I'm selling my site here soon because i'm not only tired of paypal but the effen credit card companies are a bunch of dbags as well.