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Why is the culture on Ebay so Bad?

Discussion in 'Ebay' started by stressfree, Dec 10, 2011.

  1. stressfree

    stressfree Senior Member

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    Man...I just started selling some items again on Ebay...and right away I run into real nasty buyers. OK they want to return the product..that's fine but the messages I get about how poor it is, how crap i am, if I do not jump through hoops right away thay'll do this and that.:confused:

    These are legit prducts froim China and real cheap about $10 but you'd think I'd tried to scam them out of their life savings...These people wil lproably glaldy go down to the pub tonight and waste $50 on booze and a hangover no problem.

    Which got me thinking why is the culture of ebay buyers like it is? Is it like that because it's over the Net and not face to face? Is most Ecommerce like this? Do Ebay encourage that kind of culture? I'll bet most of these people wouldn't dare go into a real shop and say the things they do in an email.

    Well , no way would I run any kind of Ebay bizz. It would drive me insane.
     
  2. B.O.S.S

    B.O.S.S Power Member

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    I list a lot on ebay and don't get any buyers of that sort.

    What items are you dealing with?
     
  3. stressfree

    stressfree Senior Member

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    toys from China....
     
  4. stressfree

    stressfree Senior Member

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    You never get bad buyers? I find that real hard to believe....
     
  5. B.O.S.S

    B.O.S.S Power Member

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    I have 1,000 feedback, all 100% positive...
     
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  6. stressfree

    stressfree Senior Member

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    well good for you but it deosn't mean you haven't run into problem customers does it?

    I guarantee if you sold $100 bills for $10 you'd still get some complaints on Ebay.
     
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  7. B.O.S.S

    B.O.S.S Power Member

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    Going back to your first post i haven't run into any real nasty buy.ers, who want to return the prod.uct. sendi.ng mess.ages about how poor it is and how cr.ap i am
     
  8. angelas111

    angelas111 Jr. VIP Jr. VIP Premium Member

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    ebay has given them that power. when ebay took away the ability of sellers to leave negative feedback it opened up the floodgates for a-hole buyers to take advantage.
     
  9. stressfree

    stressfree Senior Member

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    Congratulations you are the only ebay seller i have ever known to say this!

     
  10. stressfree

    stressfree Senior Member

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    My bet is it happnes a lot in any kind of E-commerce as well. No doubt people are much braver/ruder behind an email than face to face.
     
  11. seovirtualassistance

    seovirtualassistance Regular Member

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    I hope the people who tries return the products are your competitors trying to play with you or scaring to run out of ebay.I too had seen people too rude on e-commerce sites.
     
  12. jerdude

    jerdude Jr. VIP Jr. VIP Premium Member

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    Actually, don't price your items too cheap as they attract buyers that you just hate. Price it just slightly below the market price and you get legit buyers that appreciate the bargain.
     
  13. kalasnikof

    kalasnikof Newbie

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    very usefull things
     
  14. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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    the culture is bad because the idea behind ebay is to find a bargain, so you can't help but think you're going to run into some of those douchebags that walk into stores and start knitpicking and asking for discounts because a piece of tape is missing. my thought
     
  15. oOULTiMATE KhANOo

    oOULTiMATE KhANOo Regular Member

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    Bro it has got nothing to do with ebay.. well atleast what I mean by that is there are a lot of people who are extremely rude assholes with no manners or morals and unfortunately it seems some of those are your buyers at the moment.. I have dealt with many people on ebay and have been nice to them and in general I am a honest, nice & fair person.. if they be rude to you just reply telling them to please calm down and not be rude. ;)
     
  16. maxok

    maxok Jr. VIP Jr. VIP Premium Member

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    first of all, you sell toys from china, you have to think that these toys are for their children or as gifts, so if they see any problem or a poor toy so they will return it to you, just for children security
     
  17. hitch

    hitch Regular Member

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    My favorite negative feedback is from a guy who purchased a $1.00 Case from me, with free shipping. He complained that it was CHEAP!!! LOL

    Every now and then, I'll get a customer buy something.. then return it because "You shipped the wrong thing" then once they send it back and cuss me out, send me another message apologizing, it was the right item and they just got mixed up.. lol

    You can always tell when people are having bad days at work.. they will usually just go over the top when sending you a message. I typically write back and say, I'm sorry we've all had those days, I will try my hardest to make things better.. they usually apologize and say they had a bad day lol

    Customers, gotta love em :)

    I don't think the culture has changed on ebay much, it also depends on which niche you are selling in.. some niches will have higher returns than others.. in my experience, dealing with apparel definitely has a much higher return rate then dealing with turbo's lol.

    Shockingly, when I used to sell bootleg purses and wallets.. my return rate was really low.. lol, people were generally happy with their purchase.


    My bill wasnt crispy enough! In the picture it looks more crispy! I DEMAND A REFUND OR I'M REPORTING YOU TO THE AUTHORITY.
     
    Last edited: Dec 10, 2011
  18. Slipcase

    Slipcase Newbie

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    Ebay is rough. You have to really know what you're doing before you get into it.
     
  19. InfinityAI

    InfinityAI Jr. VIP Jr. VIP Premium Member

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    People hear horror stories of how others were scammed on eBay so when something remotely similar happens to them, they tend to overreact. Human nature, gotta love it.
     
  20. marusia

    marusia Senior Member

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    Whenever you get "cheap" people together, there's always going to be people trying to get deals. I hate to say it, but it's true. It's too easy to blackmail on eBay. I had a few bad apples when I sold on there. One time I was rude right back. She said she never received the item even though tracking confirmation confirmed it. Kept threatening me with negative feedback. I finally gave her a refund. Then she leaves me a message saying something like, "Thanks! I plan to buy some more from you again!". LOL

    I blocked her and wrote a shit positive comment calling her a scammer and all sorts of stuff. Even though you're not supposed to do it, sellers do that all the time. I know some people don't receive their package, but out of the 10 feedback she'd left, 8 were negative. Make sure you check your buyer settings as well.