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White hat facebook account disabled

Discussion in 'FaceBook' started by lloughry, Dec 4, 2013.

  1. lloughry

    lloughry Regular Member

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    So I do not have a personal facebook account, I have, and have had for a while a business account that I use for running ads, and managing some pages.

    I have previously phone verified this account, and have also had to provide an ID in the past when I first started running ads on it. Today I went to log in and received a message the account was disabled as being fake. It's not, nothing about it is fake.

    If you don't like that they direct you to the community forums, where you can't post or read unless you log in, which you can't do with your disabled account. (I would like to take this moment to thank google for single handedly destroying customer service by eliminating anyway to contact a real person and allowing every other company to follow you)

    So, does anyone know a way to appeal this? I see no facebook contact info, anywhere. I assume all my pages are disabled at this point as well?
     
  2. Spawnie

    Spawnie Power Member

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    • Thanks Thanks x 1
  3. lloughry

    lloughry Regular Member

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    so, they gave me the account back, ad account permanently disabled "sorry we can't tell you why"
     
  4. atticusk

    atticusk Newbie

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    Sounds like FB Standard Operating Procedure to me.
     
  5. lloughry

    lloughry Regular Member

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    I got an email this morning that said "we investigated this and it appears resolved" and the ad account was enabled again.
     
  6. mrblackjack

    mrblackjack Jr. VIP Jr. VIP Premium Member

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    You're lucky, this is pretty rare these days