alternatesword
Elite Member
- Aug 25, 2012
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If you use or prefer other than the listed above, do comment that as reply.
What's your prefered chat platform for business communication
- Thread starter alternatesword
- Start date
D
Deleted member 141666
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For business I stick to my email, if someone needs support. I give them my WhatsApp.
alternatesword
Elite Member
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For presale questions people prefers chat over email, how you manage those only with email?
Priince1337
Elite Member
- Aug 23, 2013
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Phone, Livechat, Contact Form.
I feel like an external chat is kinda unprofessional.
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Deleted member 141666
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Clients reach me out for support, it works this way for me.
alternatesword
Elite Member
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But external chat application can help you to keep in touch with them in future, if they are the regular users of those platforms, whenever they open the application they might have seen you, so possibility of more sales
- Mar 26, 2019
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Skype and telegram is good.
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Deleted member 141666
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Know your clients!
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No Slack as an option?
Priince1337
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I’m not sure what you’re selling and if it’s B2C or B2B, but for this reason you should use a CRM. You can do proper up and cross selling via Email.
Just imagine brands like Gucci or others asking you to add them on WhatsApp or Telegram. Come one man. Focus on scaling your business and automating as much as you can.
crnack
Banned for repeat violations
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It works only for B2B and high ticket clients who are sort of behaving inappropriately. That's what my experience has shown.
alternatesword
Elite Member
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Not used it lol, that's why the other option to explore more.
You are right, I thought this question focus the fellow marketers doing IM related service or product in this community. Even few of them using CRM and most use chat system on their website.
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crnack
Banned for repeat violations
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Slack is good but schedule your calls and don't let people bang on your doors for no reason. In other words take care of yourself and work for someone with high work ethics.
yusufbarber
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andycharlespoenas
Banned - Abuse of Staff
- Jun 11, 2021
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always use Skype for business or family. rememmber that.
use IRC for science communication.
use IRC for science communication.