I wanna get into ORM, but I am still trying to piece together the entirety of what they do. I'm good with seo and web design, etc. But I am wondering what are the things that a top ORM guy would do for his clients? So far I see: Neg Rep SERP Supression (get rid of ripoffreports, etc on Google by burying them under SM properties, secondary websites, etc) Positive-Pro Activ Rep Increase (Build SM properties, secondary websites, and trying to get more good reviews) Building a Review funnel for them Giving them tips to use in their own business to be more review pro-active; ie hand out flyers asking for reviews/ratings, etc) Creating More Brand Awareness -- again similar to all the other points but HQ youtube videos that actually inform the masses about their brand, etc Is there anything else I am missing here that a good RM guy would do? I dont wanna half azz this is when I go forward with it.