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What can i do about my hosting when they say this

Discussion in 'BlackHat Lounge' started by theexpress, Feb 7, 2011.

  1. theexpress

    theexpress Regular Member

    Nov 4, 2009
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    I purchased some hosting a vps from a company,

    All well and good, i paid for cpanel to be installed but it never turned up so i emailed their support 5 times, and guess what , no response.

    I then said are you going to sort this out or I will have to do a charge back,

    "They said, we dont accept charge backs"

    If goto my bank they will investigate a charge back i raise anyway,they said they wont give me my money back and i wont get the service i have paid for.

    Are they allowed to do this? I am pretty sure consumer law wont let them do that will it?

    Anyway i will name the hosting company as i have the material to back up their responses if anyone wants it


    What course of action can i do?

    Thanks people